Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2019 sur Hotels
visite de 2 jours à Atlanta. Hôtel idéalement situé à 10mn en voiture du Down town
par un voyageur de Ohio
Publié le 15 mai 2019 sur Expedia
Le service est bien et les employés sont aimables et serviables par contre j’ai remarqué que le nettoyage des chambres se faisait en surface il y a de grosses boules de poussière derrière les meubles et le l’évier était bouché j’ai signalé mais jusqu’à notre départ rien n’a été fait. Sinon c’e Un hôtel bien situé et sécurisé.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Overcharged me by $600. Also had roaches and dirty rags in the bathroom. Rude customer service. And the AC didn't work. DO NOT STAY HERE
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brandon,We apologize for the inconveniences faced during your stay. Your feedback is valuable and will be shared with the team for improvement. Should you wish to further discuss your concerns, please reach out to our management directly. Thank you.
par un voyageur
A 1 night quick stay kind of place
Publié le 3 oct. 2024 sur HotelsThe beds were not very comfortable, but I did like that inside our room it smelled so much better than the hallways. The keys were disabling everyday, so every time we would return to the hotel we had to walk through the front even though there was a super convenient side entrance right by my room, and we would have to get the key re-programmed. Other than that, the restroom was spacious, and clean. The breakfast was ok, the dryers available for guests (at a price) did not work, we dried our clothes 3 times and still had to hang up our clothes around the room for it to dry. The location was convenient, felt safe at all times.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Erica,We appreciate your feedback on the comfortable beds and the room's pleasant smell. We regret any inconvenience with the room keys and pricing for dryers, but we're glad you found the room clean, spacious, and the location safe. Your comments will assist us in improving our services for future guests' satisfaction.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Das Hotel hat schon bessere Tage gesehen.
Zimmer waren sauber.
Das Personal sehr freundlich, zuvorkommend und guten Humor. Viel gelacht.
Frühstück war gut. Kein Standard.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Andreas, Wir freuen uns zu hÂren, dass Sie saubere Zimmer und freundliches Personal genossen haben. Unser Frhstck wird stets gut bewertet und bietet eine Vielzahl von Optionen fr unsere Gñste. Wir schñtzen Ihr Feedback und hoffen, Sie bald wieder bei uns begrƒen zu drfen.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Didn’t have Any Television the whole time being there and also hidden charges
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rydell,We apologize for any inconvenience you experienced during your stay. Our team values guest feedback and will address the issues mentioned to enhance future visits. Your comments will be shared with the appropriate departments for review and improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello chris,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Don't stay here
Publié le 27 sept. 2024 sur HotelsTerrible place!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear about your experience. Your feedback is valuable to us as we continually strive to improve our services for all our guests. Please contact our management team directly to address any specific concerns you may have. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brian,We appreciate you choosing our hotel for your stay. If there are any concerns or feedback you would like to share with us, please feel free to reach out so we can address them accordingly. We hope to have the opportunity to welcome you back in the future for an improved experience.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Elevator intermittently wonky
Fair Price for location at 79.00
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brian,We appreciate your feedback regarding the elevator, we will look into it. We strive to offer competitive rates for our prime location to our guests. Thank you for choosing to stay with us.
