Note fondée sur 3 071 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mai 2024 sur Expedia
L'hôtel est dans un environnement pas très pratique. Aucun restaurant dans les environs et le restaurant de l'hôtel n'est pas ouvert pour le lunch. On a accès à seulement des wraps et des salades. L'hôtel lui-même est ok mais un peu vieillot mais, il y a une piscine!
Commentaires de Gestion de l’hôtel
20 mai 2024 par Michelle, Gestion de l’hôtel
Hello Claire, and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We are in the process of correcting the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Khalia Robertson (Guest Services), Gestion de l’hôtel
Valery,Thank you for taking the time to rate your experience with us. We appreciate your business and look forward to your return.
par un voyageur
Publié le 11 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Khalia Robertson (Guest Services), Gestion de l’hôtel
Thank you for your review of your recent stay!
par un voyageur
Publié le 3 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Khalia Robertson , Gestion de l’hôtel
Thank you for your rating of your recent stay!
par un voyageur
Publié le 25 nov. 2024
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Courtland Grand Hotel. , Gestion de l’hôtel
Thank you for your stay with us. We look forward to having you on your next trip.
par un voyageur
Publié le 14 nov. 2024
Tried to call down for more pillows and nobody answered the phones. Husband walked down and security guard helped him as there were a bunch of people checking in. Then, called down later for a wake up call and nobody answered again. Room was good and hotel was nice.
Commentaires de Gestion de l’hôtel
15 nov. 2024 par Darryl Filmore Jr., Gestion de l’hôtel
The Courtland Grand Hotel, Trademark Collection by Wyndham would like to express our deepest regrets that your stay did not reflect the high level of service that we strive to offer to each of our guests. Your feedback allows us to gain an understanding of any shortcomings we may face and address them appropriately to avoid a recurrence for future guests. We again apologize for your less than satisfactory stay and hope that in the future you would allow us the opportunity to redeem ourselves.
par un voyageur
Publié le 4 nov. 2024
I like the quick registration
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Darryl Filmore Jr., Gestion de l’hôtel
Thank you for taking the time to write a review about the Courtland Grand Hotel, Trademark Collection by Wyndham. We are so appreciative of feedback from our guests, and most especially when it is so positive! We're glad you found our Courtland Grand Hotel experience pleasant. We look forward to welcoming you back again on future visits to Atlanta, and again, many thanks for your kind words!
par un voyageur de Madisonville
Publié le 4 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Darryl Filmore Jr., Gestion de l’hôtel
Thank you for taking the time to write a review about the Courtland Grand Hotel, Trademark Collection by Wyndham. We are so appreciative of feedback from our guests, and most especially when it is so positive! We're glad you found our Courtland Grand Hotel experience pleasant. We look forward to welcoming you back again on future visits to Atlanta, and again, many thanks for your kind words!
par un voyageur de BOWIE
Publié le 23 oct. 2024
The pool was heated until my last day
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Darryl Filmore Jr, Gestion de l’hôtel
Thank you for taking the time to write a review about the Courtland Grand Hotel, Trademark Collection by Wyndham. We are so appreciative of feedback from our guests, and most especially when it is so positive! We're glad you found our Courtland Grand Hotel experience pleasant. We look forward to welcoming you back again on future visits to Atlanta, and again, many thanks for your kind words!
par un voyageur de COMSTOCK PARK
Publié le 19 oct. 2024
My heat did not work. Had to wear a sweatshirt to bed just to keep warm.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Darryl Filmore Jr., Gestion de l’hôtel
The Courtland Grand Hotel, Trademark Collection by Wyndham would like to express our deepest regrets that your stay did not reflect the high level of service that we strive to offer to each of our guests. Your feedback allows us to gain an understanding of any shortcomings we may face and address them appropriately to avoid a recurrence for future guests. We again apologize for your less than satisfactory stay and hope that in the future you would allow us the opportunity to redeem ourselves.
