Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Sebastien, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Days InnCustomer Care Team
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Le service de navette (gratuite) pour l'aéroport a été fort apprécie!
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Michel, we're thrilled to hear that you found our complimentary shuttle service to the airport helpful during your stay! Providing convenient amenities like this is part of our commitment to ensuring a smooth and enjoyable experience for our guests. Thank you for choosing us, and we hope to welcome you back for another great stay in the future.Best Regards, Days InnCustomer Care Team
par un voyageur
Étape de transition
Publié le 23 janv. 2023 sur HotelsHôtel proche de l aéroport en transit, petit déjeuner minimaliste, navette gratuite pour l aéroport domestique au retour, difficile à trouver à l arrivée. Les avions passent au dessus
Commentaires de Gestion de l’hôtel
24 janv. 2023 par Customer Care Team, Gestion de l’hôtel
Cher invité, merci beaucoup pour vos précieux commentaires. Bien que nous soyons heureux que vous ayez choisi de rester avec nous, nous sommes tristes de savoir que votre expérience n'a pas été à la hauteur des normes habituelles. Nous sommes désolés de constater à partir de vos commentaires que votre séjour dans notre hôtel n'a pas été tout à fait parfait, et nous nous excusons pour les lacunes que vous avez rencontrées au niveau de notre service. Nous prendrons des mesures pour résoudre les problèmes que vous avez mis en évidence afin que de tels incidents ne se reproduisent pas. Si vous revenez avec nous, sachez nous informer de tout ce que nous pouvons faire pour améliorer n'importe quel aspect de votre séjour, et nous ferons tout notre possible pour vous offrir le meilleur séjour possible ici. Nous espérons vous accueillir à nouveau prochainement pour un meilleur séjour.Best Regards, Days InnCustomer Care Team
par un voyageur
une nuit en attente de prendre l'avion
Publié le 11 nov. 2022 sur HotelsChambre fonctionnelle et propre.
Bien que ce soit à coté de l'aeroport, l'hotel devrait être mieux insonorisé. Pensez à prendre des bouchons d'oreilles, les avions passent très bas au dessus de l'hotel puisque l'aeroport est de l'autre coté de la route !
Un restaurant serait un plus. offre de déjeuner très réduite
Commentaires de Gestion de l’hôtel
14 nov. 2022 par Customer Care Team, Gestion de l’hôtel
Dear Guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.
par un voyageur
Totally disappointed and disgusted!!
Publié le 19 août 2024 sur HotelsThis hotel was filthy, old and outdated the door didn’t close properly I had to prop my bags against the door the toilet didn’t flush properly after I told the front desk they still didn’t come. The tub was so dirty they had an old tub may that clearly could not be cleaned.
I will never ever stay at another Days Inn. And I think using Hotels.com to book rooms is becoming questionable because it’s no way your company should be advertising that hotel!
And I called Hotels several times because I wanted a refund because I couldn’t stay in that room they kept putting me on hold and then coming back to the phone saying the system was down call back in a several hours.
Hotels.com was disappointing and that Hotel was disgusting and should be shut down by OSHA!!!
Commentaires de Gestion de l’hôtel
19 août 2024 par Days inn support team, Gestion de l’hôtel
Dear Angela, Thank you for sharing your experience, although I am deeply sorry to hear that your stay was far below the standards you expected, and that we strive to provide. I sincerely apologize for the condition of the room, the issues with the door and bathroom, and the lack of timely response from our team. This is certainly not the level of service we aim to offer our guests.I understand how frustrating and disappointing this must have been for you, especially when you did not receive the assistance you needed during your stay. Please know that your concerns have been brought to the attention of our management team. We are committed to addressing these issues immediately to ensure that future guests do not have the same experience.Regarding your booking experience, I am sorry to hear about the challenges you faced with Hotels.com. While we cannot control the booking process, we take your feedback seriously and will share your concerns with the appropriate parties.We deeply regret that your stay with us was so unsatisfactory and that it has impacted your perception of our brand. If you would consider giving us another chance in the future, please reach out to me directly, and I will personally ensure that your stay is significantly better.Thank you again for your feedback.Best regards,Days inn support team
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Days inn support team, Gestion de l’hôtel
Dear Marcus,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at Days inn best road did not meet your expectations. Your experience is not reflective of the high standards we strive to maintain.We would appreciate the opportunity to learn more about what went wrong so we can address these issues and improve. If you could provide us with additional details, it would be incredibly helpful and you can reach out to us directly.We genuinely hope to regain your trust and have the opportunity to make things right in the future.Warm regards,Days inn support team
par un voyageur
Publié le 18 août 2024 sur Expedia
This property left me with much to desire , I guess the saying goes you get what you pay for ... it just seems very seedy and full of homeless people on the property and nearby ... if one could afford $30 to $40 more to stay at another facility please do ... this is a re painted motel vibe
Commentaires de Gestion de l’hôtel
19 août 2024 par Days inn support team, Gestion de l’hôtel
Dear Marcus,Thank you for taking the time to share your experience with us. We deeply regret that your stay at Days inn best road did not meet your expectations. We understand how the issues you mentioned, including the surrounding environment, impacted your experience.Our goal is to provide a comfortable and welcoming environment for all our guests, and we sincerely apologize that we fell short in this instance. We are taking your feedback seriously and will review the areas you’ve highlighted to see how we can improve and ensure a better experience for our future guests.We appreciate your honesty and hope that you might consider giving us another chance in the future. Should you choose to stay with us again, please feel free to contact me directly, and I will personally ensure that your stay is more comfortable and enjoyable.Thank you again for your feedback.Best regards,Days inn support team
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Days inn support team, Gestion de l’hôtel
Dear Samantha,Wow! Thank you so much for the perfect 10 out of 10 rating! We are absolutely delighted to hear that you had such a fantastic stay at Days inn best road. Your feedback is incredibly encouraging and motivates us to continue providing exceptional service.We truly appreciate your kind words and are grateful for the time you took to share your experience. It was a pleasure having you as our guest, and we can't wait to welcome you back for another memorable stay.Warmest regards,Days inn support team
par un voyageur
Publié le 16 août 2024 sur Hotels
Comfortable cleaning room
Commentaires de Gestion de l’hôtel
19 août 2024 par Days inn support team., Gestion de l’hôtel
Dear Gregg, Thank you so much for the outstanding 10 out of 10 rating! We’re thrilled to hear that you had such an excellent experience at our property. Your high praise truly makes our day and inspires us to keep delivering top-notch service.We’re grateful for your feedback and look forward to the opportunity of welcoming you back in the future!Best regards,Days inn support team.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Days inn support team, Gestion de l’hôtel
Dear Stacy, Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you had an overall positive experience and rated us an 8 out of 10.We continuously strive to provide our guests with the best possible service and accommodations, and your feedback is invaluable in helping us achieve that goal. If there were any specific areas where you felt we could improve, we would greatly appreciate any additional details you could share. Your insights will help us enhance our services and ensure that your next visit is even more enjoyable.We hope to welcome you back to [Hotel Name] in the near future and work towards earning a perfect 10 on your next stay!Thank you once again for choosing us.Warm regards,Days inn support team
