Note fondée sur 259 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 nov. 2024
worst hotel ever… room was dirty & only serviced to look presentable… bed bugs… mold smell… toilet dirty…
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Keith,We sincerely apologize for the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and we deeply regret that we did not meet these standards. Your concerns about bed bugs, mould, and the condition of the room are being taken seriously, and we will address them immediately. We truly value your feedback and hope to have the opportunity to make things right.Sincerely, Hotel Manager
par un voyageur
Family getaway
Publié le 18 août 2024 sur HotelsIt was clean very nice. Employees beds were too hard for me but overall, it is very good. Would stay there again.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jean,Thank you for your feedback. I’m glad to hear you found the hotel clean and the employees nice. We appreciate your comments about the beds and will consider them as we evaluate our amenities. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
Not clean
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Shihee k,We’re sorry to hear that the cleanliness of the hotel did not meet your expectations. This is not our standard, and we are addressing the issue with our team to ensure better cleanliness in the future. We appreciate your feedback and hope to have the opportunity to serve you better.Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for the stay but sad to see the 2 out of 10 ratings. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. We hope to see you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
No clean
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Shihee k,We’re sorry to hear that the cleanliness of the hotel did not meet your expectations. This is not our standard, and we are addressing the issue with our team to ensure better cleanliness in the future. We appreciate your feedback and hope to have the opportunity to serve you better.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Camilla,We appreciate your perfect 10/10 ratings! It's fantastic to know that you had a wonderful experience during your stay. We strive to provide exceptional service, and your positive feedback is truly rewarding. If your travels bring you back our way, we would be thrilled to host you again.Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Continental breakfast wasnt all that great..but the room was clean and service was good.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Jackie P, Gestion de l’hôtel
We are so glad that you have found our place clean. And that our staff met your expectations. Our Day Break Breakfast is above Wyndham standards. We hope to see you soon!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Noelette,We are thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience!
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Thomas, We appreciate you choosing to stay with us and hope you had a comfortable visit. If you have any feedback you would like to share, please don't hesitate to contact us. Your input helps us improve for future guests.
