Note fondée sur 395 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Marc de montreal
moyen
Publié le 16 août 2016 sur Hotelswi-fi plantait toute la soirée
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The service was really good.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brencie, Gestion de l’hôtel
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon
par un voyageur
Publié le 26 sept. 2024 sur Expedia
To bad that reviews require you to give a star instead of negative stars . This hotel was so bad that my husband and me ended aleeping in the car . Traces of bed bugs , a roach ran across the floor and dried blood spots and p. Hairs on bathroom floor . Tried to get a refund expedia did what they could i think but due to the front desk at hotel lying saying we were there over an hour and we were not it was only 30 mins at max
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Brencie, Gestion de l’hôtel
Thank you for taking the time to give us a review regarding your recent stay at Econo Lodge Inn & Suites. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Most importantly is the safety of all of our guests. It is extremely important for us to address these concerns, repeatedly necessary. Please send me photos, our housekeepers are very caution in these type of areas. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.Sincerely,
par un voyageur
Publié le 21 sept. 2024 sur Hotels
When I made my reservation, I booked a room with two queen beds. The room we were given only had two double beds, definitely not queen. The smell in the entire building is horrible, the bathroom in our room smelled like straight mold. We did not sleep at all, with the people in the room next to us arguing and slamming things around all night, and the people in the room above us stomping around until 2 AM. We usually choose EconoLodge when we travel because it was the one place we’d never had a bad experience. This location however was one of the worst places we have ever stayed.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Brencie, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Most importantly is the safety of all of our guests. It is extremely important for us to address these concerns, repeatedly necessary. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par DHI Customer Support, Gestion de l’hôtel
Dear Wilma,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Brencie, Gestion de l’hôtel
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Brencie, Gestion de l’hôtel
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.
par un voyageur
Publié le 13 août 2024 sur Expedia
Staff over friendly hanging out with guest.
Commentaires de Gestion de l’hôtel
17 août 2024 par Brencie, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,
par un voyageur
Publié le 12 août 2024 sur Expedia
A few guests were in and out the rooms all night
Commentaires de Gestion de l’hôtel
13 août 2024 par Brencie, Gestion de l’hôtel
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
This is somewhat like an extended stay. I paid for non smoking with clearly everyone and their mother smoked I that room. A lot of cigarettes burned marks on the spread, sheets and tub. When the a/c went off you can smell it and the moisture. There were weekends of the floor in the hallway, side door was never locked, marijuana smell. The only good thing was that it was quiet thank goodness it was an only 2 night stay.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brencie, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future.
