Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024
I really liked the location
I didn't like the cleanliness of the room because there were both live and dead cockroaches. They changed our room but there were also live cockroaches
There were flies in the breakfast area
par un voyageur
Publié le 18 sept. 2024
I really liked the location
I didn't like the cleanliness of the room because there were both live and dead cockroaches. They changed our room but there were also live cockroaches
There were flies in the breakfast area
par un voyageur
Publié le 26 août 2024 sur Expedia
Comfortable place
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Hi Anthony,Thank you for staying with us at Embassy Suites Atlanta -Buckhead and for your perfect rating! We are delighted you had a relaxing experience, and we hope to welcome you back soon for what we are confident will be another unforgettable visit.Kenneth Washington,General Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Great experience and comfortable stay
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Hi Marco,Thank you for staying with us at Embassy Suites Atlanta -Buckhead! We are pleased you had a fantastic experience and appreciate your compliments. It would be an honor to welcome you back anytime you are in the area again for what we know will be another terrific stay!Kenneth Washington,General Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
It was great 10 out of 10.
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Hi Baky,Thank you for your kind words! We're delighted you had a great experience at Embassy Suites Atlanta -Buckhead, and we hope to welcome you back soon for another enjoyable stay.Kenneth Washington,General Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Valet was super nice and professional. They were very helpful with loading and unloading the car. The front desk was also nice . The room was very spacious and clean. Breakfast was amazing. Definitely recommend staying here.
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Hello, Rashad,Thank you for taking the time to review your recent stay at Embassy Suites Atlanta -Buckhead. We are so pleased to hear you found your room to be clean and generous in size, and our breakfast to be a highlight of your visit. We pride ourselves on providing excellent service throughout the whole property, so we are also thrilled you experienced exceptional service at both the front desk and valet area. Please come back to visit if you find yourself in need of a home away from home in Atlanta in the future!Kenneth Washington,General Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Breakfast was horrible. Everything has a surcharge, even self parking. Hotel decor was bizarre, even creepy. Carpets were old and torn in room. Floors were sticky. Late checkout had $25 per hour fee. NEVER staying there again. Only two good things were - rooms were spacious, valet was friendly.
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Hello Maria,Thank you for staying with us and complimenting our spacious accommodations and friendly valet service; however, we are disappointed you had other concerns. Rest assured, we will review your comments with our team to identify areas we can improve and work to ensure your next visit is truly flawless. Guest feedback is important to us, and we hope you will give us another chance to go above and beyond for you in the future.Kenneth Washington,General Manager
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
Clean friendly service
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Hi Jason,It was such a pleasure having you as our guest! We take great pride in providing impeccable facilities and exemplary service, so we are pleased that this was reflected in your experience. Thank you for your review and we hope you return on your next trip to Atlanta.Kenneth Washington,General Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Good experience. Thanks.
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager, Gestion de l’hôtel
Hello Shane,Thank you for the kind review of Embassy Suites Atlanta -Buckhead! We are happy to know you enjoyed your stay and look forward to having you join us again soon!Kenneth Washington,General Manager
