Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mai 2024 sur Expedia
Cheap
Commentaires de Gestion de l’hôtel
3 mai 2024 par General Manager, Gestion de l’hôtel
Dear Lise, Thank you for taking the time to share your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Orienthal HarrisGeneral Manager
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Brigitte, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Fairfield Inn & Suites Atlanta Airport South/Sullivan Road.Sincerely, Orienthal Harris General Manager
par un voyageur
Publié le 23 mars 2023 sur Expedia
L’accueil du personnel et les chambres étaient excellente. Je recommande vivement cet hôtel.
Commentaires de Gestion de l’hôtel
24 mars 2023 par General Manager, Gestion de l’hôtel
Dear Sandrine, Thank you for choosing the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for writing a wonderful review. We're pleased you enjoyed our facilities and service, and the rest of our team will be delighted to hear they are doing a great job. If you are back in our area, please come and stay with us again. Sincerely, Orienthal Harris General Manager
par un voyageur
Publié le 7 nov. 2024
I expected at least a small restaurant on the site for dinner. As it turns out, they count the restaurant next door as belonging to them. It is a Bistro, and the menu was quite limited. The breakfast was fair, actually, pretty good for a hotel buffet. Unfortunately, at 6:30 am, two Spanish speakers stood in the hall outside our rooms, yelling so loudly and joyfully about their departures So loudly that one of our guests thought the men were in her room. Noone stopped them. After flying in from Guatemala the night before, it was a little stressful. Probably won't stay there again.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Catherine V, We sincerely apologize for the inconvenience you encountered, including the noise disturbance early in the morning. Please know that we are reviewing our procedures to ensure quiet enjoyment in all guest areas, especially during early hours. We are also sorry if our dining options were not clearly communicated. While the on-site options include the adjacent Bistro, our team is committed to assisting guests with dining recommendations to meet a variety of preferences. With that being said, we are pleased to hear you enjoyed our breakfast offerings. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Sincerely, Johnathan Smith General Manager
par un voyageur
Publié le 9 oct. 2024
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Michael, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, and we look forward to welcoming you back soon.Sincerely, Orienthal Harris General Manager
par un voyageur de MINNEAPOLIS
Publié le 22 sept. 2024
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Robert, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely, Orienthal Harris General Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
They are renovating the 2 nd floor with minimal awareness that the dust frok sanding is tracked everywhere even in my room. The toliet was not cleaned and the shower had random hairs. It was not clean. The ac/fan was suppper loud. When someone walked by my door I could hear every single noise. Not a fan, extremely deceptive reviews and communication.
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Katrina, We appreciate you taking the time to share your concerns regarding your stay during our ongoing revitalization project and regret the inconvenience you experienced. We are also sorry that our accommodations did not meet your expectations, and we are very grateful for your patience. Your feedback will be shared with the appropriate teams so that the necessary improvements can be made. Thank you for being our guest, and we truly value your patronage. We are excited about our new look, and we would welcome the opportunity to have you return to enjoy our fresh and updated property.Sincerely,Orienthal HarrisGeneral Manager
par un voyageur de Paris
Publié le 18 août 2024
2nd floor renovations. Looks like a construction site, smells of paint. Noxious.
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Jonathan, Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. We will convey your comments appropriately. Thank you once more.Sincerely, Orienthal Harris General Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Nice staff and property
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Dear Billy, It is delightful that your overall time at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road was memorable. We are glad you loved our property and appreciated the service provided by our associates. Our team works hard to deliver a great experience for our guests. Thank you for your high rating. We enjoyed having you, and we hope to see you in the near future.Sincerely, Orienthal Harris,General Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Dear Billy, It is delightful that your overall time at the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road was enjoyable. We work hard to deliver a great experience for all of our guests. Thank you for your high rating. We loved having you, and we hope to see you in the near future.Sincerely, Orienthal Harris,General Manager
