Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Hendersonville
Publié le 29 déc. 2024
Very clean, great staff and pet friendly
Commentaires de Gestion de l’hôtel
31 déc. 2024 par Management, Gestion de l’hôtel
Hello Susan, thank you for sharing your rating about your experience with us. We are happy to see your stay was excellent, and we hope to have the pleasure of hosting you again soon. Thank you for your business.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Hello LUIZA, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Hello Sharee, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Management, Gestion de l’hôtel
Hello Mark, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Management, Gestion de l’hôtel
Hello Juan, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Management, Gestion de l’hôtel
Hello Matt, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Fire alarm went off at 1 am and hotel couldn’t get it turned off for 45 minutes. Train outside hotel blew horn starting at 6:30 am and again 7:30 am so sleep was interrupted again. Hotel made no concessions for not handling fire alarm turn off faster.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Management, Gestion de l’hôtel
Hello Elizabeth, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. We are sorry you were inconvenienced by a non-emergency fire alarm during your stay with us. We are thankful it as a non-emergency situation. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Food was very expensive and no local options to go out for food. Since I booked through Expedia they put us in a room with a horrible view. The bathroom was small. No counter space. There were trains that that blew their horns over and over since tracks and crossings were close by so I didn’t get good sleep. I asked if there was a fan or noise machine to drown out the noise and the hotel does not have a noise deterrent. They should. Hotel is nice but expensive for no rest to be gained. Don’t book this hotel through Expedia if you get put in their worst rooms.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Management, Gestion de l’hôtel
Hello Elizabeth, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.
par un voyageur
Publié le 29 août 2024 sur Expedia
Hotel is amazing and so is the staff! Extended our stay and was very happy we did! Will definitely stay again.
Commentaires de Gestion de l’hôtel
30 août 2024 par Management, Gestion de l’hôtel
Hello Juan, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Management, Gestion de l’hôtel
Hello Steve, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.
