Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Management, Gestion de l’hôtel
Hello Ian, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Our stay was wonderful, but the parking fee seemed like an unnecessary tack on 🙁
Commentaires de Gestion de l’hôtel
5 août 2024 par Management, Gestion de l’hôtel
Hello Kathleen, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant. We hope to have the pleasure of hosting you again soon. Thank you for your business.
par un voyageur de Clearwater
Publié le 5 août 2024 sur Expedia
The golf course is beautiful
Commentaires de Gestion de l’hôtel
5 août 2024 par Management, Gestion de l’hôtel
Hello Hongjian, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 4 août 2024 sur Expedia
Good experience
Commentaires de Gestion de l’hôtel
5 août 2024 par Management, Gestion de l’hôtel
Hello Shannon, thank you for sharing your perfect rating about your experience with us. We are happy to see your stay was extremely pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Management, Gestion de l’hôtel
Hello Victoria, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Management, Gestion de l’hôtel
Hello Claudia, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.
par un voyageur
Ok but could be better.
Publié le 29 juill. 2024 sur HotelsThe staff was very nice, but thing could have been a lot better.
The room was not cleaned everyday. Additionally, the tub stopper was broken and the towel rack fell off the wall. When the person came to clean the room she asked me what did I want clean? The toilet paper was not put on the toilet paper ring just left on the toilet. Also, the person should have had something besides a water bottle to prop open the door when cleaning.
Also, could the hotel please teach their staff to call guests to inform them they have a visitor in the lobby when the guest in the lobby.
I had a guest drive from another state to visit and the hotel staff only told the visitor we cannot tell you the guest's room. They did NOT call the room to inform me I had a visitor. I did not get to see my guest.
Commentaires de Gestion de l’hôtel
1 août 2024 par Management, Gestion de l’hôtel
Hello Jennifer, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Management, Gestion de l’hôtel
Hello Richard, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant. We hope to have the pleasure of hosting you again soon. Thank you for your business.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Management, Gestion de l’hôtel
Hello Heather, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you had a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
1 août 2024 par Management, Gestion de l’hôtel
Hello Niki, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant despite the food and beverage experience. We hope to have the pleasure of hosting you again soon. Thank you for your business.
