Note fondée sur 728 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel Affaires
Publié le 18 janv. 2019 sur HotelsVraiment pour les affaires, pas loin des labo et grosses sociétés, une chaine Hilton qui étonne parfois, odeurs bizarres dans la chambre. La route est toute proche, éviter les chambres qui donnent au parking et sur la route, ce qui n'est pas facile ...
par un voyageur
Publié le 11 mai 2015 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Pretty bad experience
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us, Miguel. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
par un voyageur de Buffalo
Publié le 14 sept. 2024 sur Expedia
Although the staff are some of the best I’ve ever encountered while traveling, this location needs to be closed while renovating. Sidebar they don’t tell you until after paying for booking that they’re renovating . The common areas are congested, the rooms they’re utilizing aren’t pleasant and gives off a bad vibe, my room (204) had a dirty old couch, matching dirty carpet and a tub that needs removing or reglazing as it’s two different shades of cream not white. The vibe felt like it was a space for bedbugs so I slept on top of the covers. I stayed in room 209 in July and the room was clean, spacious and bright therefore the second booking. I won’t ever return till the renovations are complete, I checked out and checked into the hotel next door. Employees are sympathetic to the issues but NOBODY should pay for staying there.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, Denise. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
It was close to the hospital
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Owner, Gestion de l’hôtel
Thank you very much for your positive feedback! We hope to serve you again in the future.
par un voyageur
Construction Site
Publié le 11 sept. 2024 sur HotelsThe hotel was under construction, which I was not aware of, otherwise I would have not booked here. We found out the hotel had construction at check in, which is probably the cheap rate reason. We were awaken at 7am after returning to the hotel extremely late in the night after a concert. We just wanted some rest before making the trip back home the following day, and unfortunately was awaken to loud hammer blows, drills, and construction crews.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, Alexis. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
A lot of shopping and restaurants nearby. All of the ammentities that made me chose this location were unavailable because of renovations (pool, gym, bar). Staff was lukewarm at best in terms of service, seemed impossible to reach via phone also.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay, Presephanie. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us, Ashley. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
par un voyageur de Alpharetta
Publié le 6 sept. 2024 sur Expedia
Front desk staff needs to improve. Renovations goong on.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for the review, Luis. We apologize for the experience you had with one or more of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Lovely staff - we just stayed for one night, beds were comfortable and loved their pillows.
Some construction going on but as we were there Sat/Sun, it didn't affect us.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Kelly, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
