Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2016 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Nice comfortable quiet
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear guest, We are glad that you found our hotel comfortable and quiet. Our team appreciates your feedback and we are eager to serve you again.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Benito,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
If you’re looking for a no frill stay this is it! Location was awesome! Building was good. This is our second stay and both times one of two elevators was down and the ice machine on my floor was down. The room was clean and beds were comfortable. Staff was pleasant!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thanks for taking the time to share your prestigious opinion about our property. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
A big hole in the bathroom.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you so much for giving us the privilege to host your stay. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
I always enjoy my stay at the hotel I'll definitely make this my place to stay
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
par un voyageur
Very dated - not clean room
Publié le 23 sept. 2024 sur HotelsNeeded a quick place to stay in Kennesaw. This hotel is starting to really show its age. Lots of cracks in walls and ceilings. The bathtub was flaking off the coating. The cleaning of the room was not good as well, hair on the floor and back of the door from the previous guest. I would not recommend staying here unless it’s a last resort.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. I’m sorry to hear that your stay did not meet your expectations, particularly regarding the condition of the room and cleanliness. Your comments about the cracks and the bathtub are important, and I will share them with our management team for immediate attention. We appreciate your honesty and hope to improve our services in the future. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Wayne,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
