Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Quebec
Publié le 30 mars 2024 sur Expedia
Unfortunately, the parking and micro wave were not included. We had to pay about 13.$ to park.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Customer Service, Gestion de l’hôtel
Bruno, it seems you experienced inconvenience regarding the parking and microwave during your stay. While our parking fee typically ensures spot availability, we appreciate your feedback and will look into how we can make this clearer for guests. As for the microwave, we will review options to better address the needs of our guests. We hope you'll return to Hyatt Place Atlanta Norcross Peachtree and allow us the opportunity to improve on your experience.
par un voyageur
Publié le 29 juill. 2023 sur Expedia
Travel for work. It was a nice place.
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Customer Service, Gestion de l’hôtel
Thank you for this lovely rating, Simon!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Place Atlanta Norcross Peachtree. We'd like to share an even better experience with you soon.
par un voyageur
Publié le 7 oct. 2024
I have stayed at many Hyatt Places around the country, this is the worst. The rooms are cramped, to much future for the little space. The bathrooms are tiny, the showers and toilet are so close together , the shower are extremely tiny. I had to switch to a bathtub ( not much bigger) and two queens from my king. The lady’s I spoke with were both unfriendly and not helpful or informative ( one beginning on her phone). Upon check in nothing was communicated to me I had to specifically ask (breakfast times, location of amenities etc) I asked for a call from the hotel manager but never received one. All around very poor experience will not stay there again.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Would definitely recommend
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Customer Service, Gestion de l’hôtel
Fabian, thank you for staying with us at Hyatt Place Atlanta Norcross Peachtree. We're delighted you enjoyed your experience and look forward to welcoming you back soon!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Customer Service, Gestion de l’hôtel
Ted, thank you for choosing to stay with us at Hyatt Place Atlanta Norcross Peachtree. We're delighted to see you had a positive experience. We look forward to welcoming you back in the future!
par un voyageur de Autryville
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Customer Service, Gestion de l’hôtel
Lani, we’re thrilled you enjoyed your stay at Hyatt Place Atlanta Norcross Peachtree. Thank you for choosing us, and we hope to welcome you back soon!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
PARKING FEE of $12 a night per car is ridiculous. Nobody reads the parking portion on the booking site. However, when you arrive at hotel the indication to a parking fee is by signs all over the place. Then the afternoon/evening staff informed me that it will be $12 per night. Advised staff that it was unfair to charge for parking, they responded that it was corporate level to make the any changes. Then I asked the morning staff the next day and was informed it was the owner responsibility to make any changes. Now which is it?? The Hyatt up the road does not charge - so why this one? The other reason for a low rating is that the front desk never put in my wake up request causing us to rush in order to leave as planned.
Plus the front sliding doors sound like they are going to fall off when opening and closing.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Customer Service, Gestion de l’hôtel
rd, thank you for your feedback. The wider team will be informed about the matters you've raised. It is understood that the parking policy caused some confusion, and it will be reviewed further. Concerning your wake-up call and the front doors, these matters will also be looked into for improvement. Your input is appreciated.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Customer Service, Gestion de l’hôtel
Allison, thank you for staying with us at Hyatt Place Atlanta Norcross Peachtree. We're thrilled you had an enjoyable experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Charge $12 for parking in a their lot that has no security or gate. The staff was not friendly and breakfast was terrible
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Customer Service, Gestion de l’hôtel
Nancy, the parking and breakfast offerings are definitely important aspects of a stay. The team continuously aims to enhance the guest experience and feedback like yours is invaluable. Your insights will be shared for future improvements.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
My room floor was super dirty! They should shampoo the carpets other than that it was a pleasant stay!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Customer Service, Gestion de l’hôtel
Daminqua, thank you for sharing your feedback. It is good to know you had an overall pleasant stay. Cleanliness is important, and the team aims to ensure a clean environment for all guests. Your input helps us maintain this standard.
