Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Quebec
Publié le 30 mars 2024 sur Expedia
Unfortunately, the parking and micro wave were not included. We had to pay about 13.$ to park.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Customer Service, Gestion de l’hôtel
Bruno, it seems you experienced inconvenience regarding the parking and microwave during your stay. While our parking fee typically ensures spot availability, we appreciate your feedback and will look into how we can make this clearer for guests. As for the microwave, we will review options to better address the needs of our guests. We hope you'll return to Hyatt Place Atlanta Norcross Peachtree and allow us the opportunity to improve on your experience.
par un voyageur
Publié le 29 juill. 2023 sur Expedia
Travel for work. It was a nice place.
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Customer Service, Gestion de l’hôtel
Thank you for this lovely rating, Simon!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Place Atlanta Norcross Peachtree. We'd like to share an even better experience with you soon.
par un voyageur
Publié le 7 oct. 2024
I have stayed at many Hyatt Places around the country, this is the worst. The rooms are cramped, to much future for the little space. The bathrooms are tiny, the showers and toilet are so close together , the shower are extremely tiny. I had to switch to a bathtub ( not much bigger) and two queens from my king. The lady’s I spoke with were both unfriendly and not helpful or informative ( one beginning on her phone). Upon check in nothing was communicated to me I had to specifically ask (breakfast times, location of amenities etc) I asked for a call from the hotel manager but never received one. All around very poor experience will not stay there again.
par un voyageur
Publié le 22 sept. 2024
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Jessika.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
par un voyageur
Publié le 20 sept. 2024
Hyatt Place has some of the most comfortable beds that I have ever slept on in a hotel. The room was very well situated and the layout was great. The only issue with the room was that it was located very close to the area where they make food for the folks at the bar and it did get pretty loud.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Customer Service, Gestion de l’hôtel
Kathleen, thank you for staying with us at Hyatt Place Atlanta Norcross Peachtree. We're thrilled to hear you found our beds so comfortable and enjoyed the room's layout. We appreciate your feedback about the noise and will keep it in mind as we work to improve the experience. We're looking forward to welcoming you back soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Service, Gestion de l’hôtel
Lakeetra, thank you for choosing to stay with us at Hyatt Place Atlanta Norcross Peachtree. We hope you had an enjoyable stay and look forward to the opportunity to welcome you back in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
The corporate manager was on duty during the stay and made a such big difference from my previous stays monthly.
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Service, Gestion de l’hôtel
Mimpei, thank you for staying with us at Hyatt Place Atlanta Norcross Peachtree. The team is delighted that the corporate manager's presence positively impacted your experience. We're looking forward to welcoming you back.
par un voyageur
Publié le 23 août 2024 sur Expedia
Needs to be noted that the parking lot for the hotel is owned by a 3rd part and it’s $12 a day to park there.
Seams most of the A/C in the hotel wasn’t working. Elevator and hallways uncomfortably hot. Room A/C had to work overtime to keep your room cool.
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Service, Gestion de l’hôtel
Andrew, your feedback is appreciated. It is important to us that all areas of the hotel are comfortable for our guests. We acknowledge your observations regarding the air conditioning and will look into ensuring a more enjoyable environment. We hope to have the chance to welcome you again in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Pengtao, thank you for staying with us at Hyatt Place Atlanta Norcross Peachtree. We hope you enjoyed your visit and look forward to welcoming you back.
par un voyageur
Good Service
Publié le 18 août 2024 sur HotelsHotel fine but now paying for parking
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your feedback. The implementation of parking charges is sometimes necessary due to varying factors. Your understanding is greatly appreciated. We hope your overall experience was enjoyable.
