Note fondée sur 1 455 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for this 5-star review, Stéphane. I am so very pleased you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 23 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Hotel Management, Gestion de l’hôtel
I am saddened your stay with us was disappointing, Fabienne. Please know we value the guest experience and I do hope that you will give us another chance to better serve you in the future.
par un voyageur
Publié le 1 août 2023 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
1 août 2023 par Hotel Management, Gestion de l’hôtel
I am so very pleased to know your stay was excellent, André. Thank you for this lovely review and we hope to see you for another great stay very soon!
par un voyageur
Publié le 7 août 2022 sur Hotels
C’est notre 2e séjour dans cet hôtel. Cette fois la propreté du lavabo laissait à désirer, la robinetterie fonctionnait mal et mériterait d’être réparée ou changée. Climatisation bruyante.
Commentaires de Gestion de l’hôtel
8 août 2022 par Hotel Management, Gestion de l’hôtel
We thank you for sharing your experience with us, Michele. We do apologize that your stay was disappointing and will work hard to make improvements. We will have our maintenance staff look at the a/c and bathroom faucet to make repairs. We will also ask our housekeeping staff to ensure every room is thoroughly and beautifully cleaned. We do hope you give us another chance to provide you with an excellent experience.
par un voyageur
Publié le 17 déc. 2024
The staff was smoking marijuana when I walked in and my first floor room was flooded when I woke up.
Commentaires de Gestion de l’hôtel
20 déc. 2024 par Hotel Management, Gestion de l’hôtel
We sincerely apologize that there was an issue that caused water retention in your room, Ronald. We will investigate potential causes so that we can properly address the problem. Please know we will also ensure that our staff are all following policy. We hope that you will visit us again for a superior stay in the future.
par un voyageur
Publié le 24 oct. 2024
No restaurant bar within a 15 minute walk from the hotel. The airport shuttle pickup after 4 no answered calls was arranged through the reservations desk but after waiting an hour I contracted with Uber to take me to the hotel.
The room was great, the morning breakfast was good The morning shuttle to the airport went well.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Management, Gestion de l’hôtel
I am pleased that once you reached the hotel, your experience was excellent, though I do apologize that the phone wasn't answered for the shuttle. I hope that you will visit us for an even superior experience the next time you travel through Atlanta.
par un voyageur
Publié le 23 oct. 2024 sur Expedia
The room was amazing: large, clean and comfortable. The area didn’t seem the have a restaurant within walking distance but there were delivery options available.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Management, Gestion de l’hôtel
I am delighted you enjoyed a comfortable stay in clean, spacious room, Monica. We hope that you will come back to visit us again soon!
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Our room was not clean, there were towels left in the bathroom on the floor. The elevator seemed run down and shook when there were more than 4 people in it.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for letting us know about the issues you encountered, Tracey. I apologize that your room was not properly cleaned and will be addressing this with our housekeeping staff. We will also have our maintenance staff examine the elevator. I do hope that you will grant us another chance to provide you with an exceptional stay in the future.
par un voyageur
Good
Publié le 23 oct. 2024 sur HotelsLarge room, comfortable
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Management, Gestion de l’hôtel
I am delighted you enjoyed a comfortable stay in a spacious room, Jennifer. Thank you for this excellent rating and we hope you will visit us again soon!
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hotel Management, Gestion de l’hôtel
I am saddened to note your stay with us was disappointing, Dayton. Please accept our sincere apologies and know that we are committed to working hard to improve. I do hope that you will grant us another chance to better serve you in the future.
