Note fondée sur 861 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
There was only one pillow per person on the bed,and the room wasn't cooling off at all
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Vernadra, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christopher, Thank you for the perfect rating! Natalie #Team6
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jacqueline, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Natalie#Team6
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!
par un voyageur
Publié le 12 août 2024 sur Expedia
The place is worn down, television doesn't work most of the time, the bed sheets are ripped, the room was not cleaned, bugs are constantly showing up, and there's strange stains on the lights on the wall
Commentaires de Gestion de l’hôtel
19 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ari, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tavares, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Natalie #Team6
par un voyageur
DO NOT DO IT! You will regret it.
Publié le 7 août 2024 sur HotelsThe pictures of this location show a very clean property. Upon arrival the entire place stunk of mildew/mold. After getting the key to our room we went up to the room to find the most disgusting smell and the room was was nothing short of unsanitary. Black mold, used bandages on the head board, stains on the bedding, the bathroom door was broken, the microwave had multiple rust spots inside the microwave, and the shower curtain was stained as well as the walls. After requesting a refund so we could leave I was told they couldn’t do anything. I contacted hotels and they reached out to the property manager who refused to refund us. This place will take your money and leave you sleeping in your car if you’d rather not breathe in black mold. DO NOT WASTE YOUR MONEY. I contacted Motel 6 and they have reached out to the property manager I don’t see the outcome changing. Save yourself the trouble and book some place else. Honestly hotels.com should remove this property from their site to save customers and themselves the headache. *** I have more photos & a video of the broken door, but it only allows 8 to be uploaded.***
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jade,Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further.Maz K.#Team6
par un voyageur
Publié le 4 août 2024 sur Expedia
When i fisrt walked into the building it smelled like weed. The first room they gave me smelled liked urine. The second room was better but was dirty. The only thing about the hotel that was good was the people at the front desk.
Will never use that hotel again.
Commentaires de Gestion de l’hôtel
13 août 2024 par Nancy Y., Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 2 août 2024 sur Hotels
