Note fondée sur 938 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
84 % des clients le recommandent
3,4 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 30 mai 2023 sur Expedia
Hotel bien
Commentaires de Gestion de l’hôtel
30 mai 2023 par Mr. Patel, Gestion de l’hôtel
Thank you for taking the time to write a review of your recent stay with us. We're delighted to hear that you had a positive experience.Your feedback about our facilities and comfort level is important to us, and we're always striving to improve our guest experience. Please know that we'll take your comments into consideration as we continue to make updates and enhancements. We're grateful that you chose to stay with us and hope to have the pleasure of welcoming you back soon.
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Mr. Patel, Gestion de l’hôtel
Dear Guest,Thank you for your 5 out of 5 rating! We’re glad to hear that you had a positive experience with us. If you have any specific feedback or suggestions that could help us enhance your stay even further, we’d love to hear your thoughts. We appreciate your support and look forward to welcoming you back in the future!Sincerely, Hotel Manager
1 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We’re sorry to hear your stay did not meet expectations. Your feedback is valuable, and we will look into the concerns you raised to make improvements. We hope you’ll give us another chance to provide a better experience in the future.Sincerely, Hotel Manager
4 sur 5
par un voyageur de Lexington

Publié le 23 sept. 2024 sur Expedia
The room needs more attention in bathroom and sink
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mariana,Thank you for your 4 out of 5 review! We appreciate your feedback regarding the need for more attention in the bathroom and sink area. Your comments are valuable to us, and we will certainly look into improving these aspects to enhance our guests' experience. We hope to welcome you back soon for an even better stay!Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jennifer,Thank you for your outstanding 10 out of 10 review! We are thrilled to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another exceptional visit!Sincerely, Hotel Manager
1 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Muy mal olor en los pasillos de cigarro y dentro de las habitaciones. Mal servicio de tv cable. La cama horrible muy vieja y nada comodo el colchón
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Estimado Raúl,Lamentamos mucho escuchar acerca de su experiencia negativa. Agradecemos que se haya tomado el tiempo de compartir sus comentarios sobre el mal olor en pasillos y habitaciones, así como el servicio de televisión y la incomodidad de la cama. Su opinión es muy importante para nosotros y tomaremos medidas para abordar estos problemas. Esperamos que nos brinde otra oportunidad en el futuro para ofrecerle una mejor experiencia.Atentamente,Gerente del hotel
4 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 4 out of 5 rating! We’re glad to hear that you had a positive experience with us. If you have any specific feedback or suggestions that could help us enhance your stay even further, we’d love to hear your thoughts. We appreciate your support and look forward to welcoming you back in the future!Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear you had such a positive experience with us. Your kind words inspire our team to continue providing excellent service. We can’t wait to welcome you back soon!Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Expedia
Although it wasn’t the greatest hotel, I had a good stay. I loved how caring and nice the staff were.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're delighted to hear that our staff made your stay enjoyable. Your comments are important to us as we strive to improve. We hope to welcome you back for an even better experience!Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, We’re thrilled to hear you enjoyed your stay. Your feedback means a lot to us, and we look forward to welcoming you back soon!Sincerely