Note fondée sur 197 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de DESOTO
Publié le 21 oct. 2024
Blanket was burnt with cigarette
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello BENEDICT, We are sorry to hear about your experience with the blanket. Your feedback is valuable to us, and we recommend reaching out to our management directly to address this matter further. Thank you for bringing this to our attention.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Manager, Gestion de l’hôtel
Hello Nicole,We're thrilled to hear you had a great stay with us! We appreciate you choosing our hotel and look forward to welcoming you back soon.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Charles,We're delighted to hear you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back soon for another exceptional visit.
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Bad service when we got to the room the sheets were dirty the room was disgusting the bathroom was dirty hands were marked on the mirrorseven blood on the sheets
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Yordano Lara,We are sorry to hear that your recent experience did not meet your expectations. We take all feedback seriously and will address this issue with our housekeeping team to ensure our high standards are maintained. Your concerns will be shared with the relevant departments for further review.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you choosing to stay with us and hope you had an enjoyable experience overall. If there is anything specific you would like to share about your stay, please feel free to reach out to us directly so we can address any concerns. We value your feedback and aim to make every guest's stay exceptional.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Clarissa,We're thrilled to hear you had a wonderful stay with us! If you ever have any suggestions or feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ted,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any concerns or feedback from your stay, please do not hesitate to contact us directly so we can address them appropriately.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Nice and quiet area friendly staff
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kimberly,We're delighted to hear you enjoyed our tranquil location and the hospitality provided by our team. Your feedback is greatly appreciated, and we hope to welcome you back for another peaceful stay in the future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Christopher,We are ecstatic to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.
par un voyageur de Fairfield
Publié le 29 sept. 2024 sur Expedia
We were stuck in Georgia due to the hurricane and just needed somewhere to lay out heads. The room was decent except for the dirty washclothes and rusty tub. The TV had cable, but the sound kept going out. We finally fell asleep only to be awakened by the next door occupants arguing very loudly. It was so bad we could HEAR the slapping. Like someone was hitting someone else and we could hear the hands to skin contact. Another person was pacing outside our room on the phone. The person above us dropped something on the floor throughout the night. It finally quieted down around 3am. As far as the staff, the kid who checked us in was nice, but the guy in the morning wasn't great. Not awful, but definitely was snippy with other people who simply had questions. Safe to say, never again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Courtney, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team to improve our services. If you have any further concerns, please feel free to reach out to our management team. We hope to have the opportunity to welcome you back in the future.
