Note fondée sur 571 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Dommage...
Publié le 2 juill. 2016 sur HotelsHôtel convenable. Service irréprochable cependant la piscine évoquée dans le descriptif qui a orienté notre réservation était en panne à notre arrivée, absence d'informations sur la panne, sa durée, la possibilité d'y revenir ou pas. Pas d'autres attractions pour les enfants que la télévision. Dommage.
par Michel
Publié le 4 août 2015 sur Hotels
par un voyageur
Publié le 5 août 2024 sur Expedia
Pool dirty- couldn’t use the pool, which is the main reason we booked this, for the kids. Asked them about it- said they will have it cleaned the next day- Never done.
Ugly looking tub- Had to place a towel inside. Toilet gets clogged up easily.
Requested for new towels 3-4 days ago and never received fresh towels. They kept stating housekeeping/someone are/will bring them up, came back in the hotel late every night, just to see they didn’t put fresh towels in the room as requested multiple times. Imagine a family of four having to use one towel (they gave us temporarily upon the second request) for 2-3 days. Breakfast:not much of one. They need to mention on the website: “Dine-in only or get charged a fee”. I haven’t personally ever heard of this rule before.
Bed-not comfortable. Worse hotel experience ever. Coming from out of state for a visit- that is not we wanted to deal with in a hotel.
Commentaires de Gestion de l’hôtel
5 août 2024 par DN, Gestion de l’hôtel
thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced during your stay and we take your feedback seriously. please to know that our team is working to prevent from happening again.
par un voyageur
Publié le 2 août 2024 sur Expedia
A little sketchy, but the sheets and towels were clean. You better adhere to the 11:00am check out or you’ll pay for it. Not me but witnessed a situation with another guest. The rooms were hot because they don’t leave the air on for you. The hair dryer fell off the wall while I was using it. Definitely an odor issue not sure what that’s about. But you get what you pay for a nice quiet sleep.
Commentaires de Gestion de l’hôtel
5 août 2024 par AMIT, Gestion de l’hôtel
Thank you for sharing this honest feedback, We apologize for not meeting your expectations. Please know that our team is working to prevent from happening again.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par AMIT, Gestion de l’hôtel
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Looking forward to seeing you again soon.
par un voyageur
Good
Publié le 27 juill. 2024 sur HotelsThere were building noises coming around the room, that was the only issue I had, it was bothering at night to try get some sleep and being hearing noises, anything else was great, clerk was kind.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par AMIT, Gestion de l’hôtel
Thank you for sharing this honest feedback, We apologize for not meeting your expectations. Please know that our team is working to prevent from happening again.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
27 juill. 2024 par AMIT, Gestion de l’hôtel
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Looking forward to seeing you again soon.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par DD, Gestion de l’hôtel
Thank you for sharing this honest feedback, We apologize for not meeting your expectations. Please know that our team is working to prevent from happening again.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The airport shuttle stops at 9pm. That should be clearly stated on the site.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par RB, Gestion de l’hôtel
THANK YOU FOR RESPONSE , WILL UPDATE IT
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Pealing ceiling
Bathroom grout
Smoke alarm inexistent in the room
Front Desk can't understand your request.
Breakfast is a joke, not enough selection for everyone. They offer Tea bags but no hot water.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par AMIT, Gestion de l’hôtel
Thank you for sharing this honest feedback, We apologize for not meeting your expectations. Please know that our team is working to prevent from happening again.
