Note fondée sur 515 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ronnie,We are delighted to hear that you enjoyed your stay with us. Should you have any feedback or suggestions for us, please do not hesitate to reach out. Your input will help us continue to improve our services for all our guests.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur de Fresno
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Hazel,We're thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
I like how clean and nice everything was
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dustin,We are delighted to hear that you found our hotel clean and nice during your stay. Our team takes great pride in maintaining high standards to ensure a comfortable experience for all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.
par un voyageur de Savannah
Publié le 13 sept. 2024 sur Expedia
I was a little put off that I had to give a $50 deposit for incidentals. Hopefully I will get it back quickly
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shelby,We appreciate your feedback regarding the incidental deposit. For any concerns related to your deposit, please feel free to reach out to our management team directly. Your satisfaction is important to us.
par un voyageur
Publié le 30 août 2024 sur Expedia
Front desk associate was very rude unprofessional He yelled at me in front of other customers that was my only problem with my stay
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Jon,We apologize for any inconvenience caused during your stay. We value guest feedback and will address this matter with our team to ensure exceptional service. We appreciate you bringing this to our attention for improvement.
par un voyageur
Publié le 29 août 2024 sur Expedia
Stayed in Room 113 for handicap access. Thought it had walk in shower but it didn't. That was ok, we made it work. Otherwise our stay was amazing and we will stay here again.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Bonnie,Thank you for choosing to stay with us and providing your feedback. We are delighted to hear that you had an amazing stay overall. Please feel free to reach out to our management team for any future accommodation requests or preferences.
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Donald,We're delighted you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
I took a shower the night before and the next mornng water still standing in the tub. I had to use the ice bucket to scoop water out ofthe shower. We were in Atlanta for my fathers funeral.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Michael, We are sorry to hear about your experience. We appreciate your feedback and will share it with our team to ensure we provide the best service for all our guests in the future. Our condolences on the passing of your father and we hope to welcome you back under better circumstances.
par un voyageur
Publié le 14 août 2024 sur Expedia
One of the lampshades was torn almost completely falling apart, the other had a gross stain around the bottom edges. The AC wasn’t on when we entered so the room was boiling hot and there appeared to be mold in the AC unit as well as the bathtub/bathroom area.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Nicholas, We appreciate you bringing your experience to our attention. We encourage guests to report any concerns immediately during their stay. Your feedback will be shared with our team for further review and improvement. Thank you for choosing to stay with us, we value your feedback.
