Note fondée sur 428 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 déc. 2024
The property overall was clean but noisy due to being close to the interstate so understandable. The heat/ac unit had a noisy fan and seemed to be stuck blowing hot air no matter how low the thermostat was set, also the desk chair was in tatters. Overall good place to stay while in Conley/Airport area of Atlanta.
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Dear Christopher, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta Airport NE - Conley. I am glad to hear that you found our hotel to be overall clean and a good place to stay. However, you indicated that the noise disturbance regarding the interstate, the conditions of the HVAC unit, and the other highlighted issue hindered your experience. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,SharmaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 12 nov. 2024
Overpowering smell of "febreeze or some sort of air freshener.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your 10/10 rating with us. Our staff at the Red Roof Inn Atlanta Airport NE - Conley was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 28 sept. 2024 sur Expedia
It was in a great location! The sheets were dirty and filled with cigarette burns and the wifi was not working
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Tash,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY. I am happy you found our location to be great. However, you indicated that the uncleanliness of the sheets and the issue you faced with the Wi-Fi hindered your experience. This was truly disheartening to hear, and we do sincerely apologize for the inconvenience it caused. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you for sharing your feedback and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Room was comfortable, staff was nice. Hotel was clean. Not located close to restaurants etc but door dash delivered. Rooms are accessible from outdoors. Quiet hotel. Close to airport so hear planes occasionally if no sound in room but otherwise its fine. Booked an accessible room and it was easy to access.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Publié le 31 août 2024 sur Expedia
Dirty
par un voyageur
Publié le 29 août 2024 sur Expedia
Checking in was a breeze, however, the sheets didn’t look clean and I slept on top of the looser sheet. Do recommend weekly washings as guest typical require cleaner sheets on their arrival.
par un voyageur
Publié le 28 août 2024 sur Expedia
great stay
