Note fondée sur 993 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
It was a good experience so far. They upgrade my room for the same price and it was very clean. Breakfast was free which was a plus for me.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your kind feedback! We’re thrilled to hear that you enjoyed your upgraded room and found everything clean. We’re also glad you liked our complimentary breakfast. We hope to welcome you back for another great stay soon!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Someone allowed their dog to poop right at our door and they didn’t clean it up
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I’m very sorry to hear about the issue with pet waste near your door. This is not the standard we uphold, and I appreciate you bringing it to our attention. We will remind our guests about responsible pet ownership and ensure our team is more vigilant in keeping the property clean. Thank you for your understanding, and we hope to provide a better experience on your next visit.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I 100 percent recommended staying here and it look just like da pictures
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic recommendation! We’re thrilled to hear that our property met your expectations and matched the pictures. We appreciate your support and look forward to welcoming you back soon!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
For the price , it was clean and comfortable. Carpet is old but yet you pay for what you get .
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re glad to hear you found our property clean and comfortable for the price. We appreciate your understanding regarding the carpet and are continually working on improvements. We hope to welcome you back for another stay!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Wilmer,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Awful and stinky. Never coming back.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Juan,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The receptionist at night is lazy he doesn’t want to do nothing, He’s not professional because he not even know how do his job! They took my room even do I did a reservation to stay at the same room they throw away my food and $300 on a gift I got for a friend. He didn’t care not even to call me and ask me what was the reservation number to asign me the same room.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call up the property for further assistance.
