Note fondée sur 536 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
85 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Alexia de Lyon

Very Good Hotel For long stay (over 4/5 days)

Publié le 22 juin 2015 sur Hotels
i was travelling to USA for a 10 days stay. I found this hotel with a good rating and reasonnable prices. the kitchen is really well equipped for breakfast and light cooking. Everything required is in the room, and other can be borrowed from the reception desk. The staff at the desk is very nce and helpful, the atmosphere in the hotel is rather friendly I would have given a 10 if there have not been a break down of the hot water one morning, with quite low information from the desk (although we all know this is difficult to know when the issue is fixed).
Commentaires de Gestion de l’hôtel
29 août 2015 par Mary F Operations Manager, Gestion de l’hôtel
Thank you for your review. We are glad to know you enjoyed our helpful staff, useful amenities, and friendly atmosphere. I do apologize for any inconvenience the water heaters may have caused. We have located the issue and it is now fixed. We hope to have the opportunity to accommodate you again in the future. Thanks again! Hospitably, Mary F. Operations Manager
5 sur 5
par un voyageur

Publié le 4 déc. 2024
Commentaires de Gestion de l’hôtel
5 déc. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your review, we are glad to have leave a good impression on you! We hope to see you again!
3 sur 5
par un voyageur de PAXTON

Publié le 29 sept. 2024
Water in shower was hardly warm, bathtub water drained slowly. Had lowed neighbor.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Evita, thank you for your feedback. The experience you described with the water temperature and drainage is not typical, and the team is attentive to resolving such concerns. Addressing noise is also important to us, and we appreciate your patience. Your insights are valued, and we hope to provide a smoother experience in the future.
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Customer Service, Gestion de l’hôtel
Maria, thank you for staying with us at Sonesta Simply Suites Atlanta Gwinnett Place. We're thrilled to know you enjoyed your experience.
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Customer Service, Gestion de l’hôtel
Michael, we're delighted you enjoyed your experience at Sonesta Simply Suites Atlanta Gwinnett Place. Thank you for choosing to stay with us.
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Charles, we’re delighted you loved your experience at Sonesta Simply Suites Atlanta Gwinnett Place. We look forward to welcoming you back in the future!
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Charles, thank you for staying with us at Sonesta Simply Suites Atlanta Gwinnett Place. We look forward to welcoming you back again soon.
4 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Overall it was good but some areas were dirty and very musty in the hallways
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Maribel, thank you for staying with us at Sonesta Simply Suites Atlanta Gwinnett Place. We're glad to hear that, overall, your stay was good. Our team consistently strives to ensure all areas are fresh and tidy. We look forward to welcoming you back for an even better experience next time.
5 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Service, Gestion de l’hôtel
Chulyong, thank you for the great rating! We’re delighted you loved your experience at Sonesta Simply Suites Atlanta Gwinnett Place. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Expedia
Good!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Service, Gestion de l’hôtel
Michael, thank you for staying with us at Sonesta Simply Suites Atlanta Gwinnett Place. We’re delighted you had a good experience and hope to welcome you back soon!