Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2023 sur Expedia
This hotel need too have a restaurant
Commentaires de Gestion de l’hôtel
1 sept. 2023 par IvanS, Gestion de l’hôtel
Thank you for your business and suggestion. We will share your feedback appropriately within the organization.
par un voyageur
Publié le 10 nov. 2022 sur Expedia
par un voyageur
Dommage cette route…
Publié le 20 août 2022 sur HotelsLe personnel est très disponible et nous avons beaucoup apprécié qu’il parle lentement pour que nous puissions parfaitement le comprendre. L’hôtel est proche du métro ce qui est pratique pour se déplacer. La rue juste derrière comporte tous les restaurants nécessaires. Le seul (gros) point noir de l’hôtel est la route qui passe juste devant et qui est très très bruyante. Le trafic ne s’atténue pas dans la nuit.
par un voyageur
Weekend Getaway
Publié le 5 oct. 2024 sur HotelsOur most recent stay was full of surprises. We booked on hotels.com and we were not aware of the daily parking charge of $29 until we checked into the hotel. We walked into the room and found that the bathroom had not been cleaned very well; hairs in the tub from someone previously shaving and overall dirty. We left the next morning to do some running around while our room was supposedly being cleaned to come back to the room the same way we left it. We were then told that they would not clean it after we requested it because it had not been two days. We had to ask for linens each day, toilet paper, and trash bags due to the room not being kept up by housecleaning. We also had to put dirty linens and trash out in the hall daily. Very disapppointed because the hotel appeared to be very nice.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par IvanS, Gestion de l’hôtel
Thank you for taking the time to share your feedback following your stay with us. We appreciate your honest assessment of your experience, which helps us to continually improve our services.We are sorry to hear about the issues you encountered during your stay, particularly with the room cleanliness and service. We understand how such matters can impact your overall experience, and we apologize for any discomfort or inconvenience this may have caused. Our team is committed to maintaining high standards of cleanliness and comfort for all of our guests, and we will use your feedback to ensure that we address any concerns moving forward.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
I loved the welcoming staff !!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par IvanS, Gestion de l’hôtel
Thank you again for your business and a great comment regarding your stay with us. We look forward to seeing you again soon!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
This was a pleasurable experience for me and my family. The front office staff and Keith was immaculant. I would highly recommend staying here.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par IvanS, Gestion de l’hôtel
I wanted to take a moment to express my gratitude for your recent stay with us at SpringHill Suites Atlanta Buckhead. Your perfect score of 10 truly warms our hearts and reinforces our commitment to providing outstanding service and accommodations. We look forward to welcoming you back soon!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par IvanS, Gestion de l’hôtel
Thank you very much for your survey. We appreciate your business and look forward to having you back soon!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par IvanS, Gestion de l’hôtel
Thank you for your survey. It's clear that we fell short during your visit, and we'll ensure that your feedback is shared with our team. We hope that despite any challenges, your stay with us still met some of your expectations, and we look forward to the opportunity to serve you better in the future.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par IvanS, Gestion de l’hôtel
I wanted to take a moment to personally thank you for choosing SpringHill Suites Atlanta Buckhead for your recent stay. Your feedback is invaluable to us, and I'm thrilled to learn that your overall experience was exceptional, as evidenced by your perfect score of 10! Please come back and see us again soon!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The location is the heart of the city and connected to the Highways for easy access. Very expensive eatery around, not a simple McDonalds or Taco Bell etc within the area. The parking is safe and secure under, but $30 a night is theft and sickening. I would stay again and recommend for the Location.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par IvanS, Gestion de l’hôtel
Thank you for taking the time to share your feedback following your stay with us. We appreciate your detailed comments as they provide valuable insights that help us improve our services.We are happy to hear that despite some challenges, your stay with us still met your expectations, and we look forward to the opportunity to serve you better in the future.
