Note fondée sur 853 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The hotel was in close proximity to everything we wanted to do during our trip.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that our convenient location helped enhance your trip to Duluth. Your feedback is greatly appreciated, and we hope to welcome you back for another stay in the future.
par un voyageur
I'd stay here again
Publié le 22 sept. 2024 sur HotelsOnly stayed 1 night for an event that was close by. Customer service at the counter during check-in was great. Room was clean, and the bed was really comfortable. I will say the walls are thin. We could hear everything that was happening outside the door. But it didn't bother us too bad though. Breakfast was pretty good. Nice location. Close to alot of food places, some in walking distance.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience at Best Western Plus Duluth Sugarloaf. We are delighted to hear that you enjoyed the customer service, the cleanliness of the room, comfortable bed, and the breakfast during your stay. We appreciate your feedback regarding the noise level and will take this into consideration for future improvements. We hope to welcome you back again soon for another comfortable stay in a convenient location.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
first off staff was nice! the lady i dealt with the most was very friendly and wished us the best on our trip. room was clean and well stocked with all the basics
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your interactions with our friendly staff and found your room to be clean and well-stocked with essentials. We hope you had a wonderful trip and look forward to welcoming you back in the future. Safe travels!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
One thing I would complain about would be housekeeping not cleaning the room during my 3 day stay. I don’t know if it was upon request or they don’t clean rooms that have dogs (I always took my dog out) but they prioritize rooms that are empty. I left for 6 hrs one day from late morning into the night and the room was still not clean.
The front desk staff was great! Very friendly and gave advice when I ran into trouble with my booking. Fast check out. Also located in a convenient location. 30 minutes to Atlanta, 6 mins to Gas South Arena, and 8 mins from Kroger. There’s dozens of great 4-star rated restaurants from brunch, lunch, and dinner. Would definitely go back!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are delighted to hear that you found our front desk staff to be friendly and helpful during your stay. We are also glad to know that our convenient location and proximity to various attractions and dining options added to your overall experience. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Property was nice and clean, and other than the guy who checked us in, staff was nice and helpful.
He told us nothing about breakfast or WiFi, didn’t ask if we had any special requests for a specific floor or room location and barely spoke.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property clean and enjoyed the hospitality of our team members. We value your feedback and will use it to enhance the guest experience. We hope to welcome you back again in the future. Thank you for choosing Best Western Plus Duluth Sugarloaf.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a rating for your recent stay at our hotel. We are delighted to hear that you had an enjoyable experience with us and we appreciate your positive feedback. Our team works hard to ensure that our guests have a comfortable and relaxing stay, and we are glad to see that reflected in your rating. We hope to have the opportunity to welcome you back again in the future.
par un voyageur de apopka
Publié le 20 sept. 2024 sur Expedia
Muy bueno
Commentaires de Gestion de l’hôtel
21 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review of your stay at Best Western Plus Duluth Sugarloaf. We are pleased to hear that you had a positive experience during your time with us. We appreciate your feedback and hope to welcome you back again in the future.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
There's a guy at reception desk who does give a care even for a little bit about the guests at all, he's rude.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and will address your concerns with our team to ensure that all guests receive the excellent service they deserve during their visit. We hope to have the opportunity to welcome you back again in the future.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a 10 out of 10 rating for your recent stay at Best Western Plus Duluth Sugarloaf. We appreciate your feedback and are pleased to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another great experience.
