Note fondée sur 2 678 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 avr. 2024 sur Expedia
No one came cleaning the room for 3 consecutive days. The last 2 days I kept the please clean paper on the door Nothing happened !
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Managing Director, Gestion de l’hôtel
Dear Samer, We apologize for the inconvenience you experienced during your stay with us. Ensuring the cleanliness and comfort of our guests' rooms is of the utmost importance to us, and it is disheartening to hear that we fell short of meeting your expectations in this regard. Please know that we take your feedback seriously and will address this issue with our housekeeping team to ensure that it does not happen again in the future. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust during your next visit. Safe Travels,Antonio JonesManaging Director
par un voyageur
Très bien
Publié le 29 nov. 2022 sur HotelsTrès correct les prises murales laissent à désirer pour le reste aucun souci personnel très aimable
Commentaires de Gestion de l’hôtel
2 déc. 2022 par General Management, Gestion de l’hôtel
Thank you so much for sharing this excellent rating with us! We are so pleased that you enjoyed your stay, and look forward to welcoming you back soon! Best regards!
par un voyageur de Abidjan
Publié le 7 août 2019 sur Expedia
L’établissement est magnifique et très impressionnant. Très très bien situé. Le personnel a l’accueil est peu accueillant et il faut demander les choses plusieurs fois et insister pour avoir un retour . L’établissement a une fréquentation des fois peu recommandable . Des personnes ivres mortes dans l’ascenseur, des drogués a l’entrée...
Commentaires de Gestion de l’hôtel
8 août 2019 par Managing Director, Gestion de l’hôtel
Kadi, thank you for choosing The Georgian Terrace and sharing your experience. We are happy to know how much you liked our beautiful property as well as our convenient location. Our main goal is to ensure you receive outstanding service, and we are sorry we were slow to respond. Your feedback will be shared with our team as a reminder of the importance of prompt and efficient service. We hope to be your hotel of choice if another visit to our area is in your plans.
Sincerely,
Guido Piccinni,
Managing Director
par un voyageur
Publié le 16 déc. 2024
The curtains looked liked cats clawed them, the flooring was coming up- major trip hazard, the tvs outdated, the couches- stains
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Managing Director, Gestion de l’hôtel
Dear Amanda, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the condition of the curtains, flooring, and furniture. This is certainly not the experience we strive to provide, and we will address these concerns with our maintenance and housekeeping teams to ensure the comfort and safety of our guests. We appreciate your input and will work to make the necessary improvements. We hope you’ll consider staying with us again, and we’ll ensure a more pleasant experience next time.Safe Travels,Antonio JonesManaging Director
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Everything was wonderful! Great staff!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Managing Director, Gestion de l’hôtel
Dear Eddie, Thank you for acknowledging our outstanding service at The Georgian Terrace. We are dedicated to providing an exceptional experience for every guest; therefore, we are thrilled we exceeded your expectations. We hope to see you again soon.Safe Travels,Antonio JonesManaging Director
par un voyageur de Saint Augustine
Publié le 22 sept. 2024 sur Expedia
The service was excellent and the hotel is beautiful!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Managing Director, Gestion de l’hôtel
Dear Albert, It was a pleasure to welcome you to The Georgian Terrace. Our entire staff is committed to creating a comfortable, rejuvenating atmosphere for each guest, and your kind words are much appreciated. We enjoyed hosting you for your visit to Atlanta and look forward to seeing you again soon.Safe Travels,Antonio JonesManaging Director
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Stayed in a 2 bedroom apartment, with no refrigerator, and the only ice machine working was on the 11th floor. I was on the 6th. The concierge never answered the phone, left multiple messages, and never called me back. The hotel is beautiful, what a shame.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Managing Director, Gestion de l’hôtel
Dear Dawn, Thank you for choosing us and sharing your experience. We appreciate you bringing these issues to our attention, and we hope you will accept our sincere apologies. We would welcome another opportunity to regain your trust the next time you are in the area.Safe Travels,Antonio JonesManaging Director
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Managing Director, Gestion de l’hôtel
Dear Kimberly, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at The Georgian Terrace. We look forward to your return and wish you all the best with your future travels.Safe Travels,Antonio JonesManaging Director
par un voyageur
Publié le 21 sept. 2024 sur Hotels
This hotel is fabulous. Love the location and you can’t beat the price. Pound per pound best deal, fantastic service and staff.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Managing Director, Gestion de l’hôtel
Dear Jalal, Thank you for choosing The Georgian Terrace for your recent stay. We work hard to ensure that our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Safe Travels,Antonio JonesManaging Director
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Managing Director, Gestion de l’hôtel
Dear Guest, Thank you for your kind rating! We are glad you had such a positive experience at The Georgian Terrace, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Safe Travels,Antonio JonesManaging Director
