Note fondée sur 263 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Expedia
Une magnifique expérience ! Un special merci a Cathy ! Je reviendrais
Commentaires de Gestion de l’hôtel
10 août 2024 par Donna, Gestion de l’hôtel
Thank you so much for your wonderful review! We strive for each of our guests to have a wonderful experience. We are happy that you enjoyed yours! We hope you come back and visit us again!
par un voyageur
Publié le 12 nov. 2016 sur Hotels
par un voyageur
Publié le 29 août 2024 sur Expedia
There were not too many food options in the surrounding area but you don’t need any. The bakery and restaurant had a good selection and everything we chose to eat was excellent.
Commentaires de Gestion de l’hôtel
29 août 2024 par Jocelyn, Gestion de l’hôtel
Hi Thomas,We’re so happy that you are pleased with your stay at Chateau Renault. We strive to deliver the bestguest experience, and it makes our day to know we have accomplished just that.
par un voyageur
Publié le 28 août 2024 sur Expedia
It’s a great hotel with the winery across the street. Their newly renovated rooms are beautiful and we’re excited for the new spa they’re opening up!
Commentaires de Gestion de l’hôtel
29 août 2024 par Jocelyn, Gestion de l’hôtel
Hi Christina,We’re so happy that you are pleased with your stay at Chateau Renault. We strive to deliver the bestguest experience, and it makes our day to know we have accomplished just that.
par un voyageur
Publié le 27 août 2024 sur Expedia
Customer service at the resort is amazing! Theres a small market that had wines and beer you could purchase 24/7 as well as necessities and cute souvenirs! The pools were clean and relaxing, and the restaurant and cafe had a happy hour that is worth going to! The staff at the restaurant was very welcoming as well and very knowledgeable about the wines. I didnt had a chance to do a tour of the winery (they are closed mondays and tuesdays) but definitely coming back!
Commentaires de Gestion de l’hôtel
28 août 2024 par Sailor, Gestion de l’hôtel
Hi Alejandra,We’re so happy that you are pleased with your stay at Chateau Renault. We strive to deliver the bestguest experience, and it makes our day to know we have accomplished just that.
par un voyageur
Publié le 27 août 2024 sur Expedia
The Chateau Renault is beautiful. It was very clean and neat. Our room was small, but it was well appointed. The bathroom was very cramped and the walls are very thin. We could hear the workers visiting rooms to make repairs. The outside pool area needs some work yet, but I’m sure it’s on the list. The food options were limited and it seemed like no one really knew what was going on in order to answer some questions we had: what time does Taste open? Where can we get coffee (the machine was broken at 8am at the cafe)? Overall, I think it’s a work in progress. The renovations they’ve made so far are amazing. Looking forward to coming back again.
Commentaires de Gestion de l’hôtel
28 août 2024 par Sailor, Gestion de l’hôtel
Hello Lauren,We are incredibly grateful that you took the time out to share your feedback about your stay at theChateau at Renault. Guest satisfaction is our top priority, and we are thrilled that you enjoyed your staywith us. We look forward to seeing you again soon.
par un voyageur
Publié le 26 août 2024 sur Hotels
Stayed the night after a wedding, the staff was awesome, the room was clean and spacious, the venue for the wedding was really nice.
Commentaires de Gestion de l’hôtel
27 août 2024 par Jocelyn, Gestion de l’hôtel
Hello George,We are incredibly grateful that you took the time out to share your feedback about your stay at theChateau at Renault. Guest satisfaction is our top priority, and we are thrilled that you enjoyed your staywith us. We look forward to seeing you again soon.
par un voyageur
Publié le 17 août 2024 sur Expedia
Property was very nice and the staff. The issue I had was the restaurants closed very early. I went to Taste 1864 at 7:50 pm on Sunday and was told the kitchen was closed and the bar was closed. Which I could not believe, especially at a resort. We had to go drive 30 minutes into the town to get a meal. Additionally, there was construction at the hotel and luckily we got up early because you can clearly hear the construction noise in the room. We were on a honeymoon and as you can expect this didn’t go well.
Commentaires de Gestion de l’hôtel
17 août 2024 par Donna, Gestion de l’hôtel
We sincerely apologize for the experience you had at our property. We hope you do come back and give us another try. We strive to make our Guests have an enjoyable visit. We are sorry that we we failed on this one!
par un voyageur de SCOTCH PLAINS
Publié le 16 août 2024 sur Expedia
The rooms are average, the winery too. I found it too expensive for what it is.
Commentaires de Gestion de l’hôtel
17 août 2024 par Donna, Gestion de l’hôtel
We are sorry that you were disappointed with our property. We strive to give our Guests a wonderful experience. We are in the process of renovating our rooms. We hope you give us another chance. Thank you for your feedback.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Jocelyn, Gestion de l’hôtel
Hi Eloy,We’re so happy that you are pleased with your stay at Chateau Renault. We strive to deliver the bestguest experience, and it makes our day to know we have accomplished just that.
