Note fondée sur 384 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par General Manager, Gestion de l’hôtel
Hello April,Thank you for your feedback we will use it to make improvements and do our best to make you next stay with us even more enjoyable.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
i did not like the fact i had to make 2 trips to have my guest check in. not very accommodating to our circumstances. it made what was suppose to be a mini vacation fun and relaxing to one of the most stressful traveling situations i have ever been in. i will never use an econo lodge or expedia again, unless someone steps up and tries to make right the tome and money i lost.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Betty,Thank you for your feedback, however you forgot to mention the fact that the reservation was under your name and you wanted someone else to check into the room. We spoke on the phone numerous times in the days leading up to the check-in day, and we explained to you that this was against hotel policy. Because you paid for the room, we require that you show up for the reservation and sign the guest registration.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
There was a lot of noise all night long.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Hi Pam,Thank you for the feedback. We would like to apologize for noise from other guests. We always ask them keep the noise at a minimum at nights. We were sold out during your stay and therefore there was a lot of activity in the hotel that night. We hope you give us another chance to provide you a better experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Very friendly
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Gary,Thank you so much for the positive feedback. We stive to provide a great experience for all our guests. We look forward to your next stay with us!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Hello Jared,Thank you for your feedback. We're glad to hear you enjoyed your stay!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
This place was disgusting nothing like the pictures
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Hello,Thank you for your the review. We are continuously working to update the hotel and we hope you will give us another opportunity in the future to impress you with our updates.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Thomas,Thank you for the review. We look forward to your next stay with us so that we can show you an even better experience.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Seedy
Commentaires de Gestion de l’hôtel
10 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Jeff,Thank you for submitting a review. We're disappointed that you did not enjoy your stay. We will continuously work hard to make improvements and hope you give us another chance to show you a better experience during your next stay with us.
par un voyageur
Night Away
Publié le 8 juill. 2024 sur HotelsWe just wanted a night away. Theroom was nice and comfortable.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Katherine,Thank you so much for the wonderful feedback! It is always nice to hear when guests enjoy their stay. We will continue to work hard and improve our hotel so that your next stay with us can be even better!
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Swimming pool cold, hot tub broken, ice machine broken, bed bowed, windows fogged out, bathroom in pool room door would not latch securely unless you forced yourself to close door.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Amy,Thank you for your feedback. We apologize for your experience and will escalate these issues to management so that they can investigate and make the necessary improvements. We hope you will stay with us in the future so that we can show you a better experience. Our goal is to make every guests stay enjoyable and comfortable and always exceed your expectations.
