Note fondée sur 962 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juin 2024 par Ascotia Off Queen Team, Gestion de l’hôtel
Dear Valued Guest,Greetings from Ascotia Off Queen!First and foremost, we want to extend our gratitude for staying with us and it was indeed a pleasure to have you as our guest. Thank you for taking the time to share your thoughts and kind feedback with our property. Rest assured that your appreciation will be passed on to our management.Over the years, we consider customer satisfaction as our top priority, and with this, we are always striving for opportunities to exceed our customers’ expectations. We truly appreciate your warm compliments, and we are looking forward to welcoming you back on your next visit with us.Warm regards,Ascotia Off Queen Team
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Good accommodation for 1 night but we didn’t have coffee in our room, wifi and air consitionning don’t work, whereas it’s included in our room
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Ascotia Off Queen Team, Gestion de l’hôtel
Dear Valued Guest,Greetings from Ascotia Off Queen!On behalf of the whole team in AOQ, please accept our sincerest apologies for the disappointment and inconvenience you have experienced during your stay with us. We are saddened to learn that our services left you unsatisfiedBut we would like to thank you for raising your concerns regarding your overall stay with us because these types of situations allow our team to grow, learn and strive harder to ensure all guests are satisfied and contented with their stay with us. We strive to ensure our guests experience the best visits possible during their travels and we fell short of our goal this time. We hope that you will give us another opportunity to welcome you back and provide you a better experience on your next visit.Warm regards,Ascotia Off Queen Team
par un voyageur
Publié le 7 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 avr. 2023 par AOQ, Gestion de l’hôtel
Dear Guest,Greetings from Ascotia Off Queen!First and foremost, we want to extend our gratitude for staying with us and it was indeed a pleasure to have you as our guest. Thank you for taking the time to share your thoughts and kind feedback with our property. Rest assured that your appreciation will be passed on to our management.Over the years, we consider customer satisfaction as our top priority, and with this, we are always striving for opportunities to exceed our customers’ expectations. We truly appreciate your warm compliments, and we are looking forward to welcoming you back on your next visit with us.Warm regards,Ascotia Off Queen Team
par un voyageur
Publié le 12 févr. 2023 sur Hotels
par un voyageur
Publié le 17 déc. 2022 sur Expedia
par un voyageur
Publié le 4 déc. 2022 sur Hotels
par un voyageur
Agréable hébergement
Publié le 17 déc. 2019 sur HotelsPropre, bien situé, belle chambre et salle de bain. Bon rapport qualité prix
Commentaires de Gestion de l’hôtel
15 janv. 2020 par Duty manager, Gestion de l’hôtel
Dear Marine,
Thank you for your positive feedback.
It is great to know you were able to take advantage of our convenient location and the clean rooms and that you appreciated your stay and was good value for your money.
We look forward to have you stay with us again in the near future.
par un voyageur
Publié le 8 mars 2019 sur Hotels
Très bien placé pour visiter Auckland
Commentaires de Gestion de l’hôtel
6 avr. 2019 par Duty Manager, Gestion de l’hôtel
It is great to know that you have enjoyed your stay with us and we look forward to have you stay with us again in the near future.
par un voyageur
Publié le 14 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2018 par Duty Manager, Gestion de l’hôtel
Dear Valued Guest. Thank you for your positive feedback and we appreciate your valuable time. It is good to know that you were able to enjoy all that we have to offer. We take pride in our friendly & efficient staff, clean and comfortable rooms, and convenient location. We look forward to have you stay with us again in the near future.
par un voyageur
Publié le 9 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2018 par Duty Manager, Gestion de l’hôtel
Dear Valued Guest (Valerie),
Thank you for staying with us.
We hope you choose to stay with us again next time you are in Auckland.
