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Crowne Plaza Auckland by IHG

4.0 star property
4-star hotel near Sky Tower

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Photo gallery for Crowne Plaza Auckland by IHG

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)
Property amenity
Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room
Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(51 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(103 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(16 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

View from room

Standard Room, 1 King Bed, City View (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room

  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

View from room

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

City view

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit SkyCity Casino and Sky Tower, both steps away. Auckland Ferry Terminal and The Civic Theater are also within half a mile (1 km).

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬1 min walk
  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Nahm - ‬2 min walk
  • ‪Authentic Thai - ‬2 min walk
  • ‪Ten-Hana - ‬1 min walk

About this property

Crowne Plaza Auckland by IHG

4-star hotel near Sky Tower
Crowne Plaza Auckland by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10118 square feet (940 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Auckland by IHG. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Auckland by IHG offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1009 reviews
Rating 8 - Good. 284 out of 1009 reviews
Rating 6 - Okay. 62 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adam, TIMARU

Stayed 1 night in Sep 2025

10/10 Excellent

Crispin, Havelock North

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Jessie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if shopping/exploring is your thing. Right next to Queen St & Victoria St. Staff were friendly and helpful. Great view of the Sky Tower from the window of the room too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Major construction project underway outside the hotel but the service makes up for the inconvenience.
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay 👍
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Auckland CBD

Great Hotel with everything you want in the CBD and also quiet despite being in the city centre.
Stayed 1 night in Aug 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Zinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stay was ok abit old now and the road into the hotel is under construction atm which is a hassle, overall out stay was ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent. Staff are approachable and friendly. Only reason i gave a low score for the srea around the hptel is alot of road work happening at the time we stayed. Excellent location otherwise, very close to queens st
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of renovation work at the hotel currently but the room was great and facilities were good
Stayed 2 nights in Jul 2025

4/10 Poor

CYRIL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
rooms are look tired and out dated, taps in bathroom where faulty, not 4 or five star as stated
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Milky

Stayed 4 nights in Jul 2025

10/10 Excellent

Millyin Diamond

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were greeted with warmth and professionalism , wonderful staff , the best. I should have ordered a room with a kitchenette, that’s my only qualm.
Stayed 2 nights in Jul 2025

6/10 Okay

Sameeta

Stayed 2 nights in Jul 2025

10/10 Excellent

Taj K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fairly central
Stayed 1 night in Jul 2025

10/10 Excellent

Milky

Stayed 1 night in Jul 2025

6/10 Okay

Corey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

8/10 Good

Jole

Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel near Sky City is excellent, especially proximity to the inter-city bus stop and The Shakespeare Brewery Pub; I found the computer-controlled elevator system to be weird and potentially alarming: the higher the technology, the greater inflexibility when things go wrong. It is a minor complaint, I suppose, but it was akin to claustrophobia, not having more control over elevator stops.
Stayed 2 nights in Jul 2025

10/10 Excellent

Izzy

Liked: Cleanliness, property conditions & facilities
Right in city centre and very big room
Stayed 2 nights in Jun 2025

8/10 Good

Lalit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping and eating right in the middle of central business district. Excellent and very helpful staff. Great breakfast, lots of choices, made to order omelettes and coffee. The rooms are big, but a bit dated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay for us in Auckland and the Crowne Plaza was perfect. Friendly staff at check in and went out of their way to be helpful. The bed seriously has to be the best hotel bed we have slept in. Despite all of the surrounding works, parking was easily accessible. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great inner-city stay

Reconstruction going on both insode and outside the hotel but didn't affect the experience at all. Excellent service. Top facilities.
Stayed 2 nights in May 2025