Note fondée sur 323 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
Great accommodation.
Commentaires de Gestion de l’hôtel
25 août 2024 par FERNZ Motel, Gestion de l’hôtel
Thank you so much for your review and staying with us. We're glad you enjoyed it. Thanks Michael.
par un voyageur de Christchurch
Publié le 25 août 2024 sur Expedia
The only real fault was the central heating/cooling wasn't working in the unit we were given. There was a plug in heater that was very noisey. The underfloor heating in the bathroom worked but not in the main lounge/bedroom. Unfortunately it was quite cold during our stay. For such a nice new unit it was disappointing. There was a portable fan in the unit as well so obviously AC not working as well. That's why 4 out of 5. Location was great for event we were attending.
Commentaires de Gestion de l’hôtel
25 août 2024 par FERNZ Motel, Gestion de l’hôtel
Morning Nina, Thank you for your feedback and choosing to book with us. :) Unfortunately, our Studio Superior Apartments do not have AC installed. Due to their smaller size, we have found the portable heaters are adequate for keeping these small studios warm. After your feedback however, I will check that particular heater and ensure it is working efficiently for guest comfort. Thank you again.
par un voyageur
Publié le 21 août 2024 sur Expedia
Beautiful facility and friendly staff.
Commentaires de Gestion de l’hôtel
23 août 2024 par FERNZ Motel, Gestion de l’hôtel
Thank you so much Kengo
par un voyageur
Publié le 19 août 2024 sur Wotif
Lovely staff. Room was better than i expected. We've booked again for next year already
Commentaires de Gestion de l’hôtel
21 août 2024 par FERNZ Motel, Gestion de l’hôtel
Aww thanks Adele. It was a pleasure to meet you. See you August 2025. :)
par un voyageur
Publié le 7 août 2024 sur Expedia
Incredibly supportive of my family as we were travelling for a difficult time. Thank you
Commentaires de Gestion de l’hôtel
8 août 2024 par FERNZ Motel, Gestion de l’hôtel
You are more than welcome. Wishing you and your family all the best and thanks for choosing to stay with us at FERNZ Motel.
par un voyageur
Great location and good for families
Publié le 31 juill. 2024 sur HotelsWe enjoyed our stay as a family of four, our kids being 8 and 4 years old.
Fernz is nice and tidy and our room was well appointed with h everything we needed.
Parking was free and very convenient with plenty of space under each respective building.
The area is safe and has heaps of eating options.
Commentaires de Gestion de l’hôtel
1 août 2024 par FERNZ Motel, Gestion de l’hôtel
Thanks Simon for the great review! :) So glad you and the family had a pleasant stay with us.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Great accommodation to stay with the family for a few nights.
Thank you.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FERNZ Motel, Gestion de l’hôtel
Appreciate your review - thank you
par un voyageur
Excellent modern motel
Publié le 2 juill. 2024 sur HotelsGreat stay in roomy apartment. Felt welcomed from the moment we checked in. The apartments are modern and roomy and had all the amenities we needed. The staff went the extra mile with matress toppers for my daugther who had just had an operation and needed a softer bed. Thanks for the stay! Would definately come back again.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par FERNZ Motel, Gestion de l’hôtel
Thank you Nedine - love that our Kiwi hospitality is noticed and appreciated.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Staff was friendly and helpful. Our room was perfect and fit our needs, but could use a slightly larger kitchen trash bin. The neighborhood was fun to explore with a lot of good local eateries and wine bars. I even enjoyed a nice haircut at Stylish Barber a couple of doors away. If you prefer something outside the city this is it.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par FERNZ Motel, Gestion de l’hôtel
Thanks JoseSounds like you made the most of your time in our little Village and at FERNZ
par un voyageur
Publié le 23 juin 2024 sur Wotif
Great find for a weekend event bringing us to AKL from out of town. Staff super friendly room clean, bathroom modern with underfloor tiled heating. Found it strange about the room’s heating source that we were given an oil heater. With its short cord, oil heater made it difficult to heat the room at night safely without being close to bed or a trip hazard in middle of night. Took a while to heat up room also.
Would totally stay again. Thanks team FERNZ
Commentaires de Gestion de l’hôtel
29 juin 2024 par FERNZ Motel, Gestion de l’hôtel
Thank you Michelle for your lovely feedback. We will look into changing out the oil heater and a safer location for our guests. We hope the Birthday was a Blast!
