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Rendezvous Heritage Hotel Auckland

4.5 star property
Family-friendly 4.5-star hotel near New Zealand Maritime Museum

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Photo gallery for Rendezvous Heritage Hotel Auckland

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Reception
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
35 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪9 min walk‬
  • Spark Arena
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Superior

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tower Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Bedroom Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Two Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Two Bedroom Suite

  • 91 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Auckland

City center retreat .You'll be steps from Sky Tower and within a 10-minute walk of New Zealand Maritime Museum with a stay at this Auckland Central Business District hotel. Also, Auckland Ferry Terminal is within half a mile (1 km) and Auckland Domain is within 2 miles (3 km).

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 9 min walk - 0.8 km
  • Spark Arena - 20 min walk - 1.7 km
  • Auckland City Hospital - 4 min drive - 2.1 km

Getting around

  • Auckland Britomart Station - 9 min walk
  • Gaunt Street Tram Stop - 9 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Andy's Burgers & Bar - ‬3 min walk
  • ‪The Glass Goose - ‬3 min walk
  • ‪Shakespeare Hotel - ‬3 min walk

About this property

Rendezvous Heritage Hotel Auckland

Family-friendly 4.5-star hotel near New Zealand Maritime Museum
Rendezvous Heritage Hotel Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Rendezvous Heritage Hotel Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Auckland hotel is smoke free.

  • 109 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 1999
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Rendezvous Heritage Hotel Auckland offers 109 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 48-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland
Rendezvous Heritage Auckland
Rendezvous Heritage Hotel Auckland Hotel
Rendezvous Heritage Hotel Auckland Auckland
Rendezvous Heritage Hotel Auckland Hotel Auckland

Rendezvous Heritage Hotel Auckland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved that my room had a mini dishwasher, kitchen, oven, stove, AND A WASHER AND DRYER. Score! I will def stay here again. The rooftop pool was also super lovely for a spot to sun. There’s also tennis courts and an outdoor chess area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great weekend getaway.
The room was really beautiful and really spacious - get the upgraded rooms if you can! I loved the layout of the bathroom. The only issue (and it is very small) was the air conditioning in the bedroom - I just couldn't figure out how to get it to work. The rooftop pool is fantastic - thoroughly recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Seth

Stayed 3 nights in Jan 2025

10/10 Excellent

Mike, Christchurch

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop swimming pool is awesome and located in a very conveniently place.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an inner city stay this is in a great location - easy walk down the hill to the Viaduct, restaurants, cafes. Also 1 minute walk from the City to Airport Bus Stop
Stayed 1 night in Dec 2024

6/10 Okay

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was dreadful. It was so bouncy and squishy, no support at all. Every movement either my partner or I made the other person could feel meaning we barely slept.
Stayed 2 nights in Jan 2025

2/10 Terrible

MARY TAI

Travelled with partner
Terrible service inefficient no room service, one lift working out of three, upon check in waited 20 minutes unmanned reception, then key didn’t work, I had to call for the Bath Robes and Slippers, indoor spa pool broken, no restaurant or bar open no breakfast, no chopping board in full kitchen, stuck on level 3 for nearly 30 minutes at 8.30am and a new Mother had to deliver breast milk to a customer waiting in the Lobby then got locked in the stairs area luckily I heard her, no toilet in the Lobby area, no trolley service when checking out I had to go down get the trolley myself with my husband in the wheelchair, dirty old Balcony and furniture, this hotel is not a 4 star international hotel more likely a 2.2. Extremely disappointed 😢 especially being New Year’s Day given my entire family stayed 4 years ago for Christmas and Boxing Day and service and facilities were great therefore I suggest Expedia revisit this hotel simply not worth $255 for there Tower Executive Suite and I am requesting a full refund as I have always travelled and stayed and booked with Expedia please advise.
Stayed 1 night in Jan 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Dylan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Booked thinking i was staying at the heritage not the towers 2 of 3 elevators were broken an the stairs were off limits trying too get to an from the room was a nightmare
Stayed 1 night in Dec 2024

10/10 Excellent

Norman Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie, Tauranga

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage is a sturdy hotel with some great amenities. Would benfit greatly from a overhaul and clean up of the spaces.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice roof top pool. Staff very friendly VIP parking, close to downtown area
Stayed 2 nights in Dec 2024

6/10 Okay

eliot

Stayed 2 nights in Dec 2024

8/10 Good

Briar

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities
Really enjoyed the pool and spa. Apartment was OK, but sound travelled so could hear noise from adjacent apartment and a few problems (no plug in sink, light not working).
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Last resort place to stay
I booked I didn’t know we were being put in the old section. It’s rundown poorly maintained in the hallway smell
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Sandy on the reception was fantastic so welcoming and the beds so comfortable and would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfy clean room, bar and restaurant didn’t need anything else
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice old hotel downtown
Good location for downtown and access to ferry, great rooftop pool, hotel a bit noisy due to traffic downtown. Interior items are a bit old (e.g. carpet).
Stayed 2 nights in Dec 2024