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JetPark Hotel Auckland Airport

4.5 star property
Family-friendly 4.5-star hotel near Butterfly Creek

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Photo gallery for JetPark Hotel Auckland Airport

Daily full breakfast for a fee
Exterior
Deluxe Twin Room, 2 Queen Beds
Daily full breakfast for a fee
Executive Room, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Parking available
  • Free airport shuttle
  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
63 Westney Road, Auckland, 2022
  • Villa Maria Auckland Winery
    ‪4 min drive‬
  • Butterfly Creek
    ‪4 min drive‬
  • Middlemore Hospital
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | View from room

Executive Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property - evening/night

Heartland Hotel Auckland Airport

  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, (1259)
The price is CA $150
per night
CA $173 total
includes taxes & fees
8 Mar - 9 Mar
Heartland Hotel Auckland Airport

About the area

Auckland

Mangere stay.A stay at this Mangere hotel places you within 3 miles (5 km) of Butterfly Creek and 6 miles (10 km) of Rainbow's End. Also within 9 miles (15 km) are Auckland Botanical Gardens and University of Auckland.

What's nearby

  • Butterfly Creek - 4 min drive
  • Rainbow's End - 8 min drive
  • Mt. Smart Stadium - 11 min drive
  • Eden Park - 14 min drive
  • Sky Tower - 19 min drive

Getting around

  • Auckland Middlemore Station - 8 min drive
  • Auckland Intl. Airport (AKL) - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Qantas Club Lounge - ‬6 min drive
  • ‪Gypsy Moth - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Percy - ‬3 min drive

About this property

JetPark Hotel Auckland Airport

Family-friendly 4.5-star hotel near Butterfly Creek
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a library, and multilingual staff are also featured at the luxury JetPark Hotel Auckland Airport. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 222 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 807 sq ft of conference space
  • 75 sq m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
JetPark Hotel Auckland Airport offers 222 air-conditioned accommodations with safes and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium satellite channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, German, Hindi, Japanese, Korean

Property amenities

Family friendly

  • Baby bath
  • Children's books
  • Children's games
  • Children's toys
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Secured uncovered extended parking on site (NZD 8 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 28-34 for adults and NZD 6-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 27
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: NZD 40.00

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 28 to 34 for adults, and NZD 6 to 15 for children
  • Uncovered extended parking fee: NZD 8 per day
  • Late check-out fee: NZD 40.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Jet Park Airport
Jet Park Airport Hotel
Jet Park Hotel
Jet Park Airport Hotel And Conference Centre
Jet Park Airport Mangere
Jet Park Hotel & Conference Centre Auckland/Mangere
Jet Park Hotel Mangere
Jet Park Mangere

JetPark Hotel Auckland Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1016 reviews
Rating 8 - Good. 294 out of 1016 reviews
Rating 6 - Okay. 72 out of 1016 reviews
Rating 4 - Poor. 22 out of 1016 reviews
Rating 2 - Terrible. 14 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and very helpful. When I called to advise that I had arrived and was hoping to take advantage of the free shuttle service they asked who I was so they could start the checkin process. Easiest checkin I’ve had at a hotel, which was especially appreciated at 11pm after a long flight. And thank you to the wonderful shuttle drivers too!
Stayed 1 night in Jan 2025

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for ace rental car return and gas station Good bus to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Sharareh

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I paid, I wasn't expecting such a great place to stay. The onsite restaurant had great food at an even better price. The staff were friendly and helpful. The bathroom in the room was very modern. Location near the airport is great when catching a flight. Would definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tidy and easy to airport
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas, Seattle

Liked: Staff & service, property conditions & facilities
I just needed a room for a night before my flight home. The free shuttle came within 15 minutes of me calling after regular route hours. Check in was fast, the room had all I needed and was clean. Staff and shuttle drivers were friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Lottie

Travelled with partner
Hotel was fine. Restaurant service and dining experience was not great. Had to wave to get the waiters attention each time. Nothing really in casual walking distance. We did walk across the highway, to a restaurant and stopped at a local grocer on the way back. Yes, it’s convenient to the airport. We returned to airport to rent a car for the day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely. Close to airport, efficient parking service and shuttle
Stayed 1 night in Nov 2024

10/10 Excellent

Louise A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pick up and drop off to and from the airport was perfect
Stayed 1 night in Nov 2024

8/10 Good

Denyse

Stayed 1 night in Oct 2024

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sauliloa

Stayed 2 nights in Oct 2024

10/10 Excellent

holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many good things about this hotel. Our room was spotless, sheets were fresh, clean, and crisp And bed and pillows were very comfortable. Very close to the airport without paying the higher prices of the Novotel and Pullman on-airport hotels. Breakfast was included, and it was excellent. Every type of breakfast food you could imagine. Would definitely stay here again. great value for the money.
Stayed 1 night in Nov 2024

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good shuttle system from airport. Rooms clean but small and basic. Very good breakfast with a great choice. Good choice if you just need a night at an Hotel before or after a flight.
Stayed 1 night in Nov 2024

8/10 Good

darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jet Star has excellent airport transportation and clean accommodations. Its restaurant serves nice food at night. The room service is excellent. The front desk is uneven, some are very friendly and a few rather cold, for an airport hotel with a 10am check out policy to tell guests that no rooms are available before noon because the supervisor only starts inspecting rooms at 12 noon sounds ridiculous. Significantly I saw housekeepers at work before 8am as many guests leave early.
Stayed 1 night in Nov 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel was exceptional, we booked deluxe room, which was situation in the new building. The bed was very comfy. Reception were very accommodating, as we arrived early they allowed us to check in before 2pm. The only downside is the internet, it’s the worst WiFi that was unable to load the simplest of webpages. Apart from that a really good stay. Great free bookable shuttle service to the airport.
Stayed 2 nights in Nov 2024

6/10 Okay

Sineenat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn’t like shower flows gently , Air condition is loud
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service
Room wasn't ready 2 hours after the nominated check in time. Had to wait about half an hour, eventually got a frree coffee while waiting after asking for it (not offered). Eventually did the check-in, went up to the room and it still wasn't ready. Had to wait another half an hour while the cleaners did their job. Hotel was also noisy with some sort of shouting and constant thumping overhead. Very disappopinting overall.
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Visit - just as good as the first, but....
This hotel is excellent for service, location, shuttle to and fro, long term parking. Second visit here and not disappointed. Only downside was the restaurant - first visit it was great - this one not so great. We asked for something that was on the TV in our room but apparently that was for room service only. The first visit here we had asked the same, but were told they would be happy to cook up what we wanted, regardless of it being on the room service menu only. What we ended up ordering was average and being a second limited choice of food - we didn't really like what we had. If it's on the menu for room service, then the kitchen has the food to give to a table serve also - not that hard and less distance to walk to customer!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

yanhe

Liked: Staff & service
Disliked: Cleanliness
I’m not sure where to begin. While the staff kindly extended our checkout time to 11am, the room itself felt so small that it was like staying in a child’s room. Everything seemed cramped and a bit dusty, almost as if I’d stumbled into a hobbit’s home by accident.
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to airport. Very modern accommodation. Food is good too.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very helpful staff nice room Delicious food in restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

Simon, Morayfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place since the refurbishment, bed was super comfy, towels were great, will stay here again foresure.
Stayed 1 night in Nov 2024