Ratings based on 3,174 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 8, 2024 on Expedia
Fantastic accomodation Thank you
4 out of 5
by A traveller

Posted Oct. 7, 2024 on Expedia
It was accessible for everything
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 6, 2024 on Hotels
3 out of 5
by A traveller

Posted Oct. 5, 2024 on Expedia
Property is fine. Not sure if the linens were changed as I’ve seen a stain. No available parking is disappointing especially for us with 3 children having to walk from Wilson car park to the hotel.
2 out of 5
by A traveller

Posted Oct. 5, 2024 on Expedia
Ripped sheets, stains on carpet, rips in carpet
4 out of 5
by A traveller

Great location, great staff.

Posted Oct. 4, 2024 on Hotels
The parking area was a bit tricky and we had trouble figuring out the tv but the room was clean and large and the staff were very helpful. The location was great with easy access to the Auckland CBD and New Market area and lots of eating options nearby. A shame the pool was cold and closed.
3 out of 5
by A traveller

Posted Oct. 3, 2024 on Wotif
I was a lone adult with 3 young children. No parking meant I had to leave the children in temp parking whilst I tried to organise luggage etc in room, or in the room alone while I parked or retrieved my vehicle off-site. Not helpful at reception
4 out of 5
by A traveller

Posted Sep. 30, 2024 on Expedia
It was perfect for our short term stay. Only thing was that parking was limited but found a car park across the road with 1.9m clearance and we had a Ute so wouldn’t want anything higher. Other than that, easy to check in and out, facilities were great, took us a while to connect the TV but we got there. Awesome staff :) we did have a message at 2am come through the room regarding a power outage which was a bit of a fright lol but other than that we enjoyed our stay.
5 out of 5
by A traveller

Posted Sep. 29, 2024 on Expedia
Basement parking would be a bit difficult if you weren’t an experienced driver. But was fine. Property was clean and tidy and staff were helpful and friendly.
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 29, 2024 on Wotif