Ratings based on 302 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Oct. 5, 2024 on Hotels
Comment from Hotel Management
Oct. 15, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Kia Ora Gareth,Thank you for your rating! We’re glad you had a good experience. If you have any feedback to share, we’d love to hear it. We hope to welcome you back soon!Warm Regards,
3 out of 5
by A traveller

Posted Sep. 29, 2024 on Wotif
Just stayed here last night and wasn’t overly impressed. Chromecast wouldn’t work in our room, in room phone also wasn’t working. The cord for kettle wasn’t long enough to plug into the wall plug in the kitchen which seemed odd. Room seemed pretty outdated in general. We did find parking great next door at just $8 for 24 hours and the bed was comfy!
Comment from Hotel Management
Oct. 15, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Kia Ora Brittany,Thank you for taking the time to share your experience. We're sorry to hear that some aspects of your stay did not meet your expectations, and we appreciate your feedback about the Chromecast, phone, and kettle. We're glad you enjoyed the comfy bed. Your comments will help us make improvements, and we hope to provide a better experience on your next visit!Warm Regards.
5 out of 5
by A traveller

Posted Sep. 29, 2024 on Wotif
We were very satisfied ...will return .
Comment from Hotel Management
Oct. 15, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Kia Ora Janet,Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience. Hope to see you again soon!Warm Regards,
4 out of 5
by A traveller

Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Sep. 26, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Dear Guest,Thank you for your rating! We’re glad you had a good experience. If you have any feedback to share, we’d love to hear it. We hope to welcome you back soon!
5 out of 5
by A traveller

Posted Aug. 22, 2024 on Wotif
Very good. Clean and well presented. Great rooms and close to everything. Parking is a bit expensive however
Comment from Hotel Management
Aug. 26, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Kia Ora Te Kani,Thank you for your positive review! We're pleased you found the rooms clean and well-presented. We appreciate your feedback on parking costs and will take it into consideration. Hope to see you again soon!Warm Regards,
5 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
Parkside was fairly centrally located, just a few minutes walk from the city. It was nice to be a bit further away from the city and offered a quiet space amongst the hustle and bustle of the city.
Comment from Hotel Management
Aug. 26, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Dear Judith,Thank you for the fantastic rating! We’re delighted you enjoyed the perfect balance of central location and peaceful retreat. Hope to welcome you back soon!Warm Regards,
3 out of 5
by A traveller

Good value but needs some love

Posted Aug. 4, 2024 on Hotels
Starting to really show its age and somewhat run down in places, but good value for what it cost. I would say that don't rely on the internet for anything though – it was abysmal and i couldn't do any work on the Hotel wifi.
Comment from Hotel Management
Aug. 26, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Kia Ora,Thank you for your feedback. We’re glad you found the value good, but we apologize for the issues with the internet and the condition of the property. Your comments are important to us, and we'll work on improvements. We hope to provide a better experience on your next visit.Warm Regards
4 out of 5
by A traveller

Posted Jul. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 30, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Dear Chae,Thank you for your feedback and for giving us an 8/10 rating! We’re pleased to hear that you had a generally positive experience with us.We appreciate your insights and will use them to continue enhancing our services and facilities. If there are specific areas where you feel we could improve or if you have any additional comments, please feel free to share them with us direct at fom@parksidehotel.co.nzWe look forward to the opportunity to welcome you back and aim for a perfect score on your next visit!
5 out of 5
by A traveller

Posted Jul. 23, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Kia Ora Paul,Thank you for the perfect rating! We're thrilled you had a great experience. We hope to welcome you back soon!Warm Regards,
4 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
Hotel itself is great, staff were helpful and friendly but the area outside the hotel can feel a bit unsafe at times. Really convenient for central Auckland though.
Comment from Hotel Management
Aug. 26, 2024 by Vikash Kumar - Front Office Manager, Hotel Management
Kia Ora Paul,Thank you for your kind words about our hotel and staff. We’re glad you found our location convenient. We appreciate your feedback about the area and will take it into consideration. Hope to see you again soon!Warm Regards,