Note fondée sur 286 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Escapade avec des amispar un voyageur
Publié le 20 mars 2018 sur Hotels
Vraiment top!
par un voyageur
Publié le 10 févr. 2018 sur Hotels
Établissement très bien situé. Personnel charmant et très attentionné. Belle vue et situation calme pour un centre ville.
Recommandé
pour Escapade avec des amispar un voyageur
Publié le 12 janv. 2018 sur Hotels
par un voyageur
Publié le 24 août 2024 sur Expedia
First off we have stayed here a few times in the past and it has always been good. Super affordable last minute accommodation and the beds are comfy and clean. Location is amazing.
The room was cute but the bathroom was smelly and the carpet in the bedroom area had a damp odour. We had to open the sliding door upon entry to help clear the air in the room.
When I checked out, I was told our $200 deposit could take between 8-10 days to clear by the bank which was a surprise to us. I was told that this information was on the form I had signed when I checked in.
As it was a late last minute stay in Auckland we didn’t even think to read any fine print on the checking in form. I was just instructed to “put my email address at the top and sign at the bottom”. Lesson learnt.
Transparency at check in would be really helpful.
On return to our room later that night we were met by the police at the main door who were escorting a young man outside that they had just arrested while another officer was consoling a very upset woman in the foyer.
Can’t say we will ever stay at Quest on Eden again :(
par un voyageur
Publié le 24 août 2024 sur Wotif
Enjoyed our single night stay.
par un voyageur
Publié le 23 août 2024 sur Wotif
The recepionist on check in was extremely cordial and recognised me despite a 4 year absence.
The room was good except the tv is a total joke. You cannot operate anything as it requires emails and passwords ? There was no instruction manual or office staff at night to ask.
par un voyageur
Publié le 16 août 2024 sur Expedia
The worst thing was the parkimg my partner found it difficult
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Quest on Eden Team, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to leave a review. We’re sorry to see that your experience did not meet your expectations. We strive to provide a high level of service and comfort for all our guests, and your feedback is important to us.If you have any specific concerns or would like to share more details about your stay, please feel free to contact us directly. We would appreciate the opportunity to address any issues and improve our services.Best regards,Quest on Eden Team
par un voyageur
Publié le 7 août 2024 sur Wotif
Location was great! Staff were very helpful!
Commentaires de Gestion de l’hôtel
14 août 2024 par Quest on Eden Team, Gestion de l’hôtel
Dear Mark, It is great to hear that our convenient location allowed you to visit some of the best attractions Auckland has to offer.I am thrilled to hear that our team did a wonderful job taking care of you.Look forward to seeing you again soon!Kind regards,Quest on Eden Team
par un voyageur
Publié le 7 août 2024 sur Wotif
Great stay, was clean, had everything we needed and would recommend. The receptionist Augustina provided excellent customer service too.
Commentaires de Gestion de l’hôtel
14 août 2024 par Quest on Eden Team, Gestion de l’hôtel
Dear Shayle,Thank you for such a nice review about your stay at Quest on Eden.We appreciate you mentioning the good-natured service you received from all our team members. They are our best assets: committed to providing our guests with caring, thoughtful, and informed service. We are so happy that we had the opportunity to have you with us! Kind regards,Quest on Eden Team
