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Quest Ponsonby

4.5 star property
4.5-star luxury hotel near Sky Tower

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Photo gallery for Quest Ponsonby

Front of property - evening/night
Reception
Studio
Studio
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
68 Ponsonby Road, Auckland, 1011
  • SkyCity Casino
    ‪4 min drive‬
  • Eden Park
    ‪4 min drive‬
  • Sky Tower
    ‪4 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Microwave, coffee/tea maker, electric kettle

Apartment, 1 Bedroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

  • 90 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Auckland

Grey Lynn stay.Your stay at this Grey Lynn hotel places you within 2 miles (3 km) of Sky Tower and Eden Park. Ponsonby Road and Karangahape Road are also within half a mile (1 km).

What's nearby

  • University of Auckland - 19 min walk - 1.6 km
  • SkyCity Casino - 4 min drive - 2.1 km
  • Eden Park - 4 min drive - 3.0 km
  • Sky Tower - 4 min drive - 2.1 km
  • Auckland Ferry Terminal - 5 min drive - 2.9 km

Getting around

  • Auckland Kingsland Station - 3 min drive
  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Freeman & Grey - ‬2 min walk
  • ‪Ponsonby International Food Court - ‬2 min walk
  • ‪Longroom - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Craft Kitchen - ‬4 min walk

About this property

Quest Ponsonby

4.5-star luxury hotel near Sky Tower
As a guest of Quest Ponsonby, you'll find dry cleaning/laundry services and an elevator. The front desk is open around the clock. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

  • 38 guestrooms or units
  • Dry cleaning
  • Storage area for luggage
  • Elevator
  • No smoking on site
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured, covered self parking on site (NZD 30 per day)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 268 out of 737 reviews
Rating 8 - Good. 285 out of 737 reviews
Rating 6 - Okay. 109 out of 737 reviews
Rating 4 - Poor. 44 out of 737 reviews
Rating 2 - Terrible. 31 out of 737 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth, Lower Hutt

Liked: Cleanliness, staff & service, property conditions & facilities
great location and will definitely be back
Stayed 3 nights in Feb 2025

8/10 Good

Michael James

Stayed 1 night in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Because i only stay one night. I didn’t have time to look around the facility. But just in my room. It was very nice. It was all the space i needed. But there was are little black stain on the blanket. Didn’t bother me. The mirror is facing the wrong way i think lol.. Look forward to come back soon.
Stayed 1 night in Feb 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Jan 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location yet hard to get into complex off busy ponsonby road. Parking expensive but is what it is. Room was nice yet stinky. Smelt like room was deep fried.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wicked room, lots of space nice bath
Stayed 2 nights in Jan 2025

10/10 Excellent

Shana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy room and fantastic shower. Bed was comfortable. Very nice pillows.
Stayed 1 night in Jan 2025

6/10 Okay

Dennis, Kaipara Flats

Stayed here a lot. It was a bit average this time, with room placement and tidiness of the room.
Stayed 2 nights in Jan 2025

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in the heart of ponsonby
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

Quest, always nice great value. Awfully check in experience, demanding receptionists.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Excellent stay in the heart of Auckland! Walking distance to many restaurants, bars, cafes. Just a 15 minute drive to the beach and 20 minutes to Auckland airport! The staff was very accommodating and allowed us to store some of our luggage after checkout before we headed to the airport. Great place to stay!
Stayed 1 night in Dec 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 4 nights in Dec 2024

6/10 Okay

Gaelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities
Choice
Stayed 3 nights in Dec 2024

8/10 Good

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place have stayed twice and enjoyed it
Stayed 1 night in Dec 2024

8/10 Good

Ninakaye, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy check in and nice clean room
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy our stay at the Quest Ponsonby because it is very close to family. We can walk most places we want. The staff are caring and reliable.
Stayed 4 nights in Nov 2024

8/10 Good

Daanesh

Stayed 1 night in Nov 2024

6/10 Okay

Mattin

Business traveller
Stayed 3 nights in Sep 2024

6/10 Okay

Shaw-Leslie, Richmond

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated rooms that aren't set up properly. Needs a refresh pronto
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024