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The Hotel Britomart

5.0 star property
5-star luxury hotel near Sky Tower

Choose dates to view prices

Photo gallery for The Hotel Britomart

Lobby
Exterior
Poraenui Suite King
Breakfast, lunch, dinner served; local cuisine
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Queen Street Shopping District
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪4 min walk‬
  • Sky Tower
    ‪12 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King

Galway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

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Exterior

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About the area

Auckland

Auckland Central Business District stay.At this Auckland Central Business District hotel, you'll be well placed to visit Queen Street Shopping District and Auckland Ferry Terminal, both within a 5-minute walk. La Cigale Market at Britomart and Commercial Bay are also within half a mile (1 km).

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 4 min walk - 0.4 km
  • Princes Wharf - 6 min walk - 0.5 km
  • Sky Tower - 12 min walk - 1.1 km
  • SkyCity Casino - 12 min walk - 1.1 km

Getting around

  • Auckland Britomart Station - 1 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Giapo - ‬2 min walk
  • ‪Alma - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Ortolana - ‬2 min walk

About this property

The Hotel Britomart

5-star luxury hotel near Sky Tower
The Hotel Britomart offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 10 levels
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 357 out of 431 reviews
Rating 8 - Good. 45 out of 431 reviews
Rating 6 - Okay. 12 out of 431 reviews
Rating 4 - Poor. 9 out of 431 reviews
Rating 2 - Terrible. 8 out of 431 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

brad

Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the room being a bit small, everything was excellent!
Stayed 3 nights in Jan 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Stayed 1 night in Jan 2025

6/10 Okay

Gordon

Travelled with family
Liked: Cleanliness
Post industrial design hotel. Very clean and inviting. But the rooms are small. It's difficult to navigate with baggage and limited storage. No desk and limited outlets to work with laptop. Expensive though comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Great room service controls
Stayed 1 night in Dec 2024

10/10 Excellent

Chung Shan

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David, London

Liked: Cleanliness, amenities
Lovely modern hotel, very centrally located, staff very friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Samuel

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super enjoyable. Nice property with nice amenities. Excellent location. Great location. Very nice rooms with high tech. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Very high tech in rooms small room no bottled water not good for elderly people Comfortable bed Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed and comfortable
Beautifully designed property with friendly and helpful staff. Rooms were small but intelligently designed. Lots of nice lounging places and excellent creative restaurant. We would return.
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Basically they do everything right here. Super friendly and helpful staff, fantastic location, rooms well decorated and full of modern conveniences. The restaurant is great. Basically I can't think of anything bad to say about this place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, quiet rooms. Many nice simple touches like slippers in the room. Appreciated the books and ceramics in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Kiri

Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the service was outstanding. I would definitely recommend it, the location was perfect as well!
Stayed 1 night in Nov 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Auckland
Close walk to shopping and restaurants. Nice trendy hotel, very clean & comfortable. 27 minute uber to airport.
Stayed 1 night in Nov 2024