Note fondée sur 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
The area was awesome
par un voyageur
Publié le 11 juill. 2024 sur Wotif
Renovations were underway leaving hall and common areas dusty and unsafe with exposed wire being worked on, walls knocked out and painting being done during the time of our stay. There were two shared showers for the hotel. One had no hot water and the other only barely hot enough after being left running for a long amount of time.
Noise from the venue below was understandable but still not ideal.
Light fittings in the room were not fully functional, carpet was stained and bed squeaky and old. Other than a hook on the back of the door there was nowhere to actually hang clothes. The jug could only be plugged in by leaving it sitting on the floor.
My partner has allergies and was unwell, we tried to make the best of it but ended up leaving without staying the night.
This was backpacker style accommodation at $128 for a Queen which is not worth it.
When I raised these issues with staff (we left without staying the night) a refund was not forthcoming even though all of the issues can be easily verified.
With renovations I am sure this place has potential but this is not how you treat paying customers.
par un voyageur
Publié le 28 avr. 2024 sur Expedia
The bed linen bottom bed sheet was unclean. Noisy when the disco is pumping and noisy bar patrons at midnight-1300.
par un voyageur
Publié le 8 mars 2024 sur Wotif
Basic.. wouldn't take my wife.
par un voyageur
Publié le 30 déc. 2023 sur Wotif
Disappointing stay at the Kentish, staff were unfriendly, room was hot and stuffy and shared facilities were dirty, with a cockroach greeting us on arrival. Broken toilet, no toilet paper or new towels after staying for three days. Wouldn’t recommend.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Vianna Wallace , Gestion de l’hôtel
Thank you for your feedback I do apologize that your stay was not enjoyable. We are currently in the process of renovating our 173 year old hotel and upgrading facilities.I will pass your feedback onto our staff.
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Vianna Wallace , Gestion de l’hôtel
Thank you for rating the Kentish Hotel.
par un voyageur
Publié le 26 oct. 2023 sur Wotif
Small poky room
Other neighboring rooms geusts load and abusive yelling
Load noises from outside until rarly hours of morning
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Vianna Wallace , Gestion de l’hôtel
Hello Garry, I am sorry to hear about the experience you had while staying with us, we do appreciate your feedback.
par un voyageur
Publié le 8 oct. 2023 sur Expedia
The Property was lovely, however things like chewing stuck to the cover of the compendium and no toilet paper in two of the three toilets let the place down.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Vianna Wallace , Gestion de l’hôtel
Hello Bruce, We appreciate your feedback and will look into ensuring these issues are remedied and this does not happen again in the future.
par un voyageur
Publié le 1 oct. 2023 sur Expedia
It’s ok
Commentaires de Gestion de l’hôtel
2 déc. 2023 par Vianna Wallace , Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Publié le 31 juill. 2023 sur Expedia
The hotel was as presented i.e. old; but the rooms were not clean.
With that exception it was as expected.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Vianna Wallace , Gestion de l’hôtel
Thank you for your feedback.
