Note fondée sur 191 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not for me.
Publié le 16 août 2024 sur HotelsBooked a 2 night stay left the first night. Couldn’t stay another hour. Ask for money back? Didn’t matter, had to get out of there. The sooner the better. Two days later I’m sick in bed. I haven’t been sick in years.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Debra,We're sorry to hear about your experience at our hotel. Your feedback is important, and we always strive to provide a comfortable stay for our guests. If you have any concerns or further feedback, please reach out to our management team. Take care and we hope you feel better soon.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Cuuuuuuute plants and landscaping! Very friendly evening staff and well lit parking lot at night. A little loud at times but normal for Friday night in a party town. The tub was a little raggedy in 103 and the drain sticks but that's regular maintenance stuff just letting y'all know. The guy at the counter the next morning was a hero and let me borrow his phone charger because mine broke. Thanks,pal🐐The staff members were awesome and I enjoyed my stay.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Raquel, Thank you for sharing your experience with us! We are glad to hear that you enjoyed our lovely plants and friendly evening staff. We appreciate your feedback on the maintenance issues in the room and will address them accordingly. It's great to know our team went above and beyond to assist you during your stay. We hope to welcome you back soon for another enjoyable visit.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Larry,We're thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another outstanding visit.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Larry,We are grateful to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur de SURFSIDE BEACH
Publié le 14 juill. 2024 sur Expedia
Clean and comfortable, if driving, easy to get around, not many toiletries, no hairdryer but if you ask at office, very obliging. We were
are very satisfied for the price!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Virginia, We're delighted to hear that you found our hotel to be clean and comfortable during your stay. We take pride in our convenient location for guests who are driving. Thank you for your feedback on the toiletries, we always aim to assist our guests with any additional needs they may have. We appreciate your satisfaction with the value provided and hope to welcome you back in the future.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
My room is was a non smoking room. Yet when I got there it had incident that had been burning and went out still in the room. The tub finish was coming off the tub. In the bathroom, the ceiling and wall had been replaced, but still had not been repainted the same color.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello jeffrey, Thank you for sharing your experience with us. We appreciate your feedback and will take note of the areas for improvement you've mentioned. Please feel free to reach out to our management team for any further assistance regarding your stay. Hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello lavern,We are pleased to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.
par un voyageur
Publié le 27 juin 2024 sur Expedia
First off let me say the staff were very friendly. However, I had requested a no smoking room, the room I got smelled very strongly of cigarettes. The toilet seat was only hanging on by one screw, the bottom of the bathroom door had been kicked in and was missing. The tub was dirty, there were still hairs in the tub and attached to the shower curtain. The pool was shut down, supposedly waiting to be inspected. I will not stay here again. The price was cheap at only $60 per night, that should have been my first red flag.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Donald Glenn,We appreciate your kind words about our staff. We apologize for any inconvenience you experienced during your stay. Rest assured, we take all feedback seriously to improve our services. We recommend contacting management directly to address any concerns moving forward. Thank you for taking the time to share your thoughts with us.
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello lavern,We are amped to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Bugs and trash in room
Commentaires de Gestion de l’hôtel
27 juin 2024 par Manager, Gestion de l’hôtel
Hello Matt, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
