Ratings based on 192 Guest Reviews
Hear it directly from our travellers
2.5 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Do not book here.
Posted Aug. 24, 2024 on HotelsNasty hotel. Would never stay again. Dirty, floors dirty, shower dirty, chair looked like someone threw up on it. Tons of rif raf hanging out by their “rooms”. Felt very unsafe. Ice maker worked. Bathroom sink leaked all over floor. Toilet sanitizer hanging on the AC as a room freshener.
Comment from Hotel Management
Aug. 27, 2024 by Manager, Hotel Management
Hello Scott, We regret to hear about your recent experience at our hotel. We take all feedback seriously and have shared your concerns with the appropriate teams to address them promptly. Your safety and comfort are our top priorities, and we apologize for any inconvenience caused. We appreciate you bringing these issues to our attention for improvement.
by A traveller
Not for me.
Posted Aug. 16, 2024 on HotelsBooked a 2 night stay left the first night. Couldn’t stay another hour. Ask for money back? Didn’t matter, had to get out of there. The sooner the better. Two days later I’m sick in bed. I haven’t been sick in years.
Comment from Hotel Management
Aug. 17, 2024 by Manager, Hotel Management
Hello Debra,We're sorry to hear about your experience at our hotel. Your feedback is important, and we always strive to provide a comfortable stay for our guests. If you have any concerns or further feedback, please reach out to our management team. Take care and we hope you feel better soon.
by A traveller
Posted Jul. 27, 2024 on Expedia
Cuuuuuuute plants and landscaping! Very friendly evening staff and well lit parking lot at night. A little loud at times but normal for Friday night in a party town. The tub was a little raggedy in 103 and the drain sticks but that's regular maintenance stuff just letting y'all know. The guy at the counter the next morning was a hero and let me borrow his phone charger because mine broke. Thanks,pal🐐The staff members were awesome and I enjoyed my stay.
Comment from Hotel Management
Jul. 29, 2024 by Manager, Hotel Management
Hello Raquel, Thank you for sharing your experience with us! We are glad to hear that you enjoyed our lovely plants and friendly evening staff. We appreciate your feedback on the maintenance issues in the room and will address them accordingly. It's great to know our team went above and beyond to assist you during your stay. We hope to welcome you back soon for another enjoyable visit.
by A traveller
Posted Jul. 18, 2024 on Hotels
Comment from Hotel Management
Jul. 20, 2024 by Manager, Hotel Management
Hello Larry,We're thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another outstanding visit.
by A traveller
Posted Jul. 16, 2024 on Hotels
Comment from Hotel Management
Jul. 19, 2024 by Manager, Hotel Management
Hello Larry,We are grateful to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!
by A traveller from SURFSIDE BEACH
Posted Jul. 14, 2024 on Expedia
Clean and comfortable, if driving, easy to get around, not many toiletries, no hairdryer but if you ask at office, very obliging. We were
are very satisfied for the price!
Comment from Hotel Management
Jul. 16, 2024 by Manager, Hotel Management
Hello Virginia, We're delighted to hear that you found our hotel to be clean and comfortable during your stay. We take pride in our convenient location for guests who are driving. Thank you for your feedback on the toiletries, we always aim to assist our guests with any additional needs they may have. We appreciate your satisfaction with the value provided and hope to welcome you back in the future.
by A traveller
Posted Jul. 13, 2024 on Expedia
My room is was a non smoking room. Yet when I got there it had incident that had been burning and went out still in the room. The tub finish was coming off the tub. In the bathroom, the ceiling and wall had been replaced, but still had not been repainted the same color.
Comment from Hotel Management
Jul. 15, 2024 by Manager, Hotel Management
Hello jeffrey, Thank you for sharing your experience with us. We appreciate your feedback and will take note of the areas for improvement you've mentioned. Please feel free to reach out to our management team for any further assistance regarding your stay. Hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Jul. 7, 2024 on Hotels
Comment from Hotel Management
Jul. 9, 2024 by Manager, Hotel Management
Hello lavern,We are pleased to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.
by A traveller
Posted Jun. 27, 2024 on Expedia
First off let me say the staff were very friendly. However, I had requested a no smoking room, the room I got smelled very strongly of cigarettes. The toilet seat was only hanging on by one screw, the bottom of the bathroom door had been kicked in and was missing. The tub was dirty, there were still hairs in the tub and attached to the shower curtain. The pool was shut down, supposedly waiting to be inspected. I will not stay here again. The price was cheap at only $60 per night, that should have been my first red flag.
Comment from Hotel Management
Jun. 28, 2024 by Manager, Hotel Management
Hello Donald Glenn,We appreciate your kind words about our staff. We apologize for any inconvenience you experienced during your stay. Rest assured, we take all feedback seriously to improve our services. We recommend contacting management directly to address any concerns moving forward. Thank you for taking the time to share your thoughts with us.
by A traveller
Posted Jun. 26, 2024 on Hotels
Comment from Hotel Management
Jun. 28, 2024 by Manager, Hotel Management
Hello lavern,We are amped to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.
