Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Staff is amazing
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Candlewood Suites, Gestion de l’hôtel
Thank you for taking the time to respond. Hope to see you again soon.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Planned on staying for a few weeks but hotel rudely told us we couldn’t extend although we had a leak with our ac and carpet had a wet spot and room wouldn’t have been able to rent after speaking with hotel staff informing them that we were extending and would stay in the room and they didn’t have to comp us but they made us check out due to over bookings and not enough vacancy for an in town event even though we had previously informed them that we would need to be staying for 7-10 days and being assured it was ok. On the day we checked out we were told management would help figure out something and if not we would be comped points through their rewards program and never received any
par un voyageur
Publié le 5 sept. 2024 sur Expedia
the only problem i had was the air conditioner went out.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Candlewood Suites, Gestion de l’hôtel
thank you for taking the time to respond. Hope to see you again soon.
par un voyageur
Publié le 31 août 2024 sur Expedia
Everything about my stay was amazing including the staff. The facility is kept very well, didn’t hear any noise from other guests or staff.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Candlewood Suites, Gestion de l’hôtel
Thank you for taking the time to respond. Hope to see you again soon.
par un voyageur
Could have been a great state only it was just so
Publié le 29 août 2024 sur HotelsThe stay could have been marvelous but it wasn't I was really good in this process and I acted in a way of manner that I should acted and handle the situation it was very very hot in the room I never did say anything it was an air conditioner in the living room but it was no air conditioning a bedroom which that was fine if the bedroom was stay cool so I thought maybe that it was just cuz it was so hot outside that that's probably why it wasn't cooling down at the time I waited until 11:00 to see that it's not going to cool down and it's going to stay hot in that room so I notified front desk the girl at the front desk was amazing she was very alert about my situation she wouldn't check the other rooms to see if it was cooler and I end up getting another room well the other room wasn't cooler either them hotel might want to get a little small unit put in those rooms cuz it's extremely hot in there very uncomfortable for you to sleep you can't even sleep in the bed other than that I can say it was great but it was a miserable Stay cuz it was hot only only cuz it was hot I'm really good and I never complain about anything but I would like somebody take this in the manner of doing something special for my hot stay due to this I had to stay in the living room the whole time and I could not sleep in the bed like normal people do at night time
Commentaires de Gestion de l’hôtel
5 sept. 2024 par SALES, Gestion de l’hôtel
Thank you so much for taking the time to writea review on our hotel so we can fix the issuefor other guestmgt
par un voyageur
Publié le 12 août 2024 sur Expedia
Room smelled awful. Tv didnt work. Front desk put me in another room. In that room the door card key needed batteries replaced. The lamp didnt work. And also smelled awful.
Commentaires de Gestion de l’hôtel
16 août 2024 par SALES, Gestion de l’hôtel
We take your review serious and we are havingrenovation repairs done AT THIS TIME.THANK YOU SO MUCH FOR THE REVIEWPLEASE TRY US AGAIN!MANAGEMENT
par un voyageur
Publié le 8 août 2024 sur Hotels
The was comfortable but it could use some renovations.
Commentaires de Gestion de l’hôtel
16 août 2024 par sales, Gestion de l’hôtel
Thank you so much for the reviewManagement
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par sales, Gestion de l’hôtel
Thank you so much for the review!Management
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Nice accommodations
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Candlewood Suites, Gestion de l’hôtel
Thank you for taking the time to respond.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Candlewood Suites, Gestion de l’hôtel
Thank you for taking the time to respond
