Note fondée sur 254 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Much Improved!
Publié le 24 avr. 2024 sur HotelsWe have stayed at this hotel before for the Maters in 2022. It wasn’t great but the price was right and the location was perfect. We decided to stay there again this year since we knew what we were dealing with. You can’t beat the price. We were pleasantly surprised to see that they had updated the room! New bathroom, new floor, what seemed to be a new mattress and sheets. It is an older hotel but you can’t beat the location or the price. Friendly staff!
par un voyageur
Don’t stay here when you go to the masters
Publié le 21 avr. 2024 sur HotelsHorrible experience, noisy, dirty, and comfortable beds
Commentaires de Gestion de l’hôtel
21 avr. 2024 par management , Gestion de l’hôtel
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. If next time go to masters booked room in holiday inn .call and ask how much they charge in masters week. Thank you
par un voyageur
Publié le 19 avr. 2024 sur Expedia
par un voyageur
Publié le 17 avr. 2024 sur Expedia
I was at The masters inn for 8 days and was very comfortable for the first 2 nights… after that house keeping stopped making my room, giving me towels and making my bed.
It was very annoying, I had a toddler with me- I spoke to members of staff and they all told me that I should speak to reception, and even after I did that by day after day my room went uncleaned.
I was often woken up in the middle of the night by whatever commotion (fights, arguments, shouting) was going on outside. I barely slept.
I can’t imagine what it would’ve been like when it was carpeted, because even with the vinyl floor they are refusing to keep it clean.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par jeki, Gestion de l’hôtel
Hi,Tasnim ! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time.
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Bed was comfy and the place was pretty clean. No hot water and the shower/tub didn’t work at all
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Jeki, Gestion de l’hôtel
Hi, Mary ! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome.
par un voyageur
Publié le 13 avr. 2024
I was worried seeing other reviews but when I got there everything was perfect. Bed was clean. Had a microwave AND fridge, you’d be surprised how many more expensive hotels DON’T do that anymore, lively area to walk around. Plenty of food options around. Great price even DURING Master’s week. Happy overall.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par jeki, Gestion de l’hôtel
Thanks for rating us superbly,stephanie ! Glad to know that you loved our services.
par un voyageur
Good enough!
Publié le 11 avr. 2024 sur HotelsBasics is what I needed and that’s what I got. Nothing fancy but clean and friendly staff.
Would have been nice to have a few chairs outside so I could have a smoke away from everyone.
Some hangers would also be nice.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Lawanda, Gestion de l’hôtel
Thank you so much. please come back & see us again. have a great evening.
par un voyageur
Publié le 8 avr. 2024 sur Expedia
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Bugs in room
par un voyageur
Publié le 29 oct. 2023 sur Expedia
The pillows on the bed was dirty!!! The tub was nasty...I had to go the store and purchase cleaning supplies....I saw a couple of roaches....the smell was bad....luckily we only stayed here one night....
