Note fondée sur 62 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Rental property review
Publié le 2 nov. 2024 sur HomeAwayWe stayed at the property for a trade show with our team and enjoyed a comfortable clean and amazing overall stay. The house was clean kept and the owner was easy to deal with would highly recommend
par un voyageur
Very Nice Stay
Publié le 17 oct. 2024 sur HomeAwayThis is a very nice home and was clean upon arrival. Very responsive owner as well.
par un voyageur
Disappointment in cleaning-
Publié le 2 oct. 2024 sur HomeAwayThey need to clean, include sheets, and make sure property is ready for rental. I have reported to the owner our issues so they are aware, but it is very obvious before our rental they had not visited the home. Carpets dirty and smell like mold, hair in shower, radiator heater was on which we reported and could have been a fire, dirty underwear in the corner of a bedroom. Just gross stuff like that. And-no sheets??!!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par VrboOwner, Gestion de l’hôtel
Dear Jeff,
Thank you for your feedback. Regarding the sheets, we just want to remind you that we contacted you months before your stay to let you know why we do this and give you the opportunity to book another property. Due to the time required to clean and prepare sheets between guests, we do not provide them. This is not an uncommon practice among rentals. This is clearly stated in all of our marketing materials to ensure our guests are aware prior to booking. We did have an issue where VRBO incorrectly reflected the opposite due to a computer error. This was why we initiated the contact with you just days after your booking to make sure you were ok with it.
We're very sorry to hear about the quality issues you encountered during your stay. This falls short of our high standards and we regret any inconvenience it may have caused. Hearing about this after your stay was a complete surprise to us. If you had contacted us we could have discussed and had the cleaning crew re-visit the property.
Cleanliness is a top priority for us, and your comments about the overall state of the property have now been shared with our cleaning team. Immediate steps are being taken to ensure this doesn't happen again. We also conduct regular inspections to prevent such oversights.
We appreciate you bringing these concerns to our attention and we are committed to making the necessary improvements. Your feedback is invaluable in helping us enhance our guest experience.
Thank you for your honest review.
Best regards,
Joe, Anne, Kerrie and Tom
par un voyageur
Family Fun and Loon Calls
Publié le 14 sept. 2024 sur HomeAwayMy husband and I plus our adult son, our daughter, son-in-law and our two young grandsons stayed at the lake house the last two weeks of August. What a beautiful, peaceful place. We loved hearing the loons calling every evening. We enjoyed using the provided paddle boat and kayaks. The outside of the house could use a little updating, specifically the front door deck, but the inside was renovated recently and very clean.
We had a small family reunion on the Sunday after we checked in. The place was perfect for the gathering with plenty of outside seating provided between the screened in porch, deck and lower patio. Everyone enjoyed swimming, fishing, and paddling.
The only problem we encountered was when we arrived the lock box was difficult to open. It was apparent other renters had trouble with the lock box as the door knob was loose. I would rent the house again.
par un voyageur
Tranquil Stay
Publié le 9 sept. 2024 sur HomeAwayPerfect location for a quiet getaway with beautiful views of the pond and singing from Loons was great. The transition from land to the dock via the big rock covered in moss was a little difficult for someone with post foot surgery stability issues but doable. The kitchen had everything that we needed. The cleaners could have done a better job but overall it was sufficiently clean. Would definitely recommend this property and would stay here again.
par un voyageur de Raleigh, NC
Great location!
Publié le 25 août 2024 sur HomeAwayWe had a nice stay at this property. Overall very clean on the inside….the only complaint inside would be that we opened the windows to get fresh air and the windows were filthy with dirt and bugs. I bought some Clorox Cleanup and they wiped right up so we could keep them open. The quilts on the beds could use a good cleaning but we washed them and all good! Our biggest complaint would be that as you walk onto the dock it is very dangerous. Uneven wood and a huge rock you have to walk on to get there. My elderly father could not get onto the dock. The back patio by fire pit was awesome once we cleaned off the sticks and debris. The back porch was great also. The yard is very messy and could use some work. A lot of debris, rotting wood and we had to mark a big piece of wire sticking out of the ground so we didn’t step on it! Suggestions would be some more mirrors and hooks for our towels! Overall we had a great week!
par un voyageur
Relaxing home away from home
Publié le 4 août 2024 sur HomeAwayThis is a very cozy home that gives plenty of space to relax and spread out. The canoe and 2 kayaks were fantastic to have access to and this is a great location on Togus Pond. The kitchen is well stocked and we had all we needed for the bathrooms. We would definitely return!
Commentaires de Gestion de l’hôtel
4 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you Ted!!! Come back anytime!!!
par un voyageur de Derry, nh
We cannot wait to go back!
Publié le 29 juill. 2024 sur HomeAwayThe house was extremely clean and well stocked with necessities. The beds were very comfortable. Lots of places to sleep.
A few things to note:
- If you are a bass fisher - there are a ton of bass in this pond.
- The pond was very clean.
- There are a lot of shallow rocks on both sides of the dock we were able to fit a 19inch bass tracker pro at the end of the dock no problem however.
- The bed sheets are not included (VRBO listing says they were - the host did offer to bring us some however).
- If you need to charge anything on the dock (boat batteries), you will need at least 150 feet of extension cords - the closest plug is in the basement.
This house provided an amazing week at the lake, we cannot wait to return. The host was very easy to work with and extremely accommodating.
par un voyageur
Family vacation
Publié le 17 juill. 2024 sur HomeAwayWe brought our kids and my mom to Augusta. Togus pond and the house were great! Lots of space and a great view. Hope to go back soon!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par VrboOwner, Gestion de l’hôtel
Jennifer,
So happy you enjoyed your stay. Come back soon!!!
Joe, Anne, Kerrie and Tom
par un voyageur
Super clean inside. Very relaxing.
Publié le 13 sept. 2023 sur HomeAwaySept 7-10. Hot, hot, hot….thankfully, this cabin was equipped with a window AC unit. It saved the day for us. This was such a relaxing trip. Our cabin was stocked and prepared for inside living. Upgrade and remodel of inside are great, I can see some upgrades to front yard and when complete, will be amazing.
Small suggestions are all I have…
1. Spend a little more $$ on better TP. Using half a roll for use may not be cost effective.
2. Cobwebs were abundant…I’m from Maine, so I understand that task can be daunting. Just a quick brush around door frames and open porch would be great.
Aside from that, I highly recommend this cabin for a trip on Togus Pond. Communication was good and stay was very comfortable.
M&C
