Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2024
I arrived as planned. The hotel staff was pleasant. The hotel is an extended stay with very limited amenities and only a vending machine for food options. My room was completely filthy and disgusting. From the entry door to the other four walls, the room was nasty! 1. Dirt and trash met me at the door. 2. The stove was dirty with remnants of the previous occupant's meals. 3. The counters were filled with cigarettes burns in a non-smoking room. 4. The entire room had dirt and trash on the floors. 5. The there was no blanket on the bed and the heater did not work. 6. The room was freezing. 7. The entire hotel was out of towels, sheets, pillows and blankets. I used my bookbag for a pillow and they found a sheet for me to put over the bed. (I was extremely concerned about bugs). I rested for 4 hours, not slept, I just rested my body laying on top of the sheet fully clothed. During my 4 hours i listened the residents run in and out the hallway and their rooms. 8. The floors were stsined with droplets and streaks of whatever the previous occupant left. This was worst than the Bates motel! I travel alot and have seen alot. This was my worst hotel yet! Oh, they said they were at capactity and this was the only room. Mind you my fee was over $100 for this trash. I have been catfished for real! The positive reviews and ratings are FALSE! I'm definitely awaiting my refund!
par un voyageur
Publié le 6 nov. 2024
I arrived as planned. The hotel staff was pleasant. The hotel is an extended stay with very limited amenities and only a vending machine for food options. My room was completely filthy and disgusting. From the entry door to the other four walls, the room was nasty! 1. Dirt and trash met me at the door. 2. The stove was dirty with remnants of the previous occupant's meals. 3. The counters were filled with cigarettes burns in a non-smoking room. 4. The entire room had dirt and trash on the floors. 5. The there was no blanket on the bed and the heater did not work. 6. The room was freezing. 7. The entire hotel was out of towels, sheets, pillows and blankets. I used my bookbag for a pillow and they found a sheet for me to put over the bed. (I was extremely concerned about bugs). I rested for 4 hours, not slept, I just rested my body laying on top of the sheet fully clothed. During my 4 hours i listened the residents run in and out the hallway and their rooms. 8. The floors were stsined with droplets and streaks of whatever the previous occupant left. This was worst than the Bates motel! I travel alot and have seen alot. This was my worst hotel yet! Oh, they said they were at capactity and this was the only room. Mind you my fee was over $100 for this trash. I have been catfished for real! The positive reviews and ratings are FALSE! I'm definitely awaiting my refund!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 4-star review! We're delighted to hear that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Great!
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 5-star review! We're thrilled that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur de Tifton
Publié le 22 juill. 2024 sur Expedia
This is not a hotel to stay at!
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
We are disappointed that your experience with us fell short of expectations. Please know your feedback is invaluable to us, and we will use it to enhance our services and accommodations. If you wish to discuss your experience, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Unfortunate Experience
Publié le 21 juill. 2024 sur HotelsWhen I checked the bed was not made it had on the fitted sheet on it. The tub had visible dirt in it. The room smelled like mildew. I informed the staff and was given an aerosol spray for the smell. It was so bad it made me feel sick. So I left the hotel early the manager stated that she would refund me back for a night. When hotels.com called it was not honored. I later called and Christal stated that she processed the refund and Hotels.com stated they never got. The staff was responsive in communication.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the cleanliness of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Upon arrival there was a spider in the bathtub, missing cabinet doors. And we were in a room that did not lock and could be opened without a keycard. The establishment wasn’t put together very nicely.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the condition of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Home away from home boutique hotel
Publié le 21 juill. 2024 sur HotelsCustoms service is great from front desk staff to maintenance who fixed my A/C and refrigerator not getting cold issues within 24 hours of reporting it. Beds are comfortable and room has an inviting and home away form home feel.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a review! We appreciate your feedback. If you would like to discuss your experience, please contact us directly. We value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 10-star review! We're thrilled that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 5-star review! We're thrilled that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
