Note fondée sur 640 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2016 sur Hotels
Hotel agréable .Calme .Vue sur la nature.Personnel accueillants.
par Vincent de France
Breakfast awful
Publié le 18 janv. 2016 sur HotelsRoom was Ok but a bit smelly for a non smoking. Breakfast is awful, 1 hour for 2 eggs, probabily the worst breackfast experience I had
Commentaires de Gestion de l’hôtel
par Front Desk Manager, Gestion de l’hôtel
Vincent, we do apologize for the breakfast taking longer than it should. Since your last visit we have done a few things to make the breakfast more of an enjoyable experience such as a breakfast buffet and this upcoming monday June 6th, 2016 we are bringing out the cook-to-order menu. So if there is one thing in particular that you would like we can make it for you off our new menu's while you still enjoy other things from out buffet!
par Alain
Publié le 4 nov. 2014 sur Hotels
par Alain
Publié le 5 oct. 2014 sur Hotels
par un voyageur
Publié le 25 déc. 2024
Commentaires de Gestion de l’hôtel
26 déc. 2024 par General Manager, Gestion de l’hôtel
Dear Ellen,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority.Sincerely, James DillerGeneral Manager
par un voyageur
Publié le 9 nov. 2024
The front desk staff were fantastic!
Commentaires de Gestion de l’hôtel
9 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Jerrod Martin,Thank you for your kind words! We're thrilled to hear that our front desk staff made a positive impression during your stay. We'll be sure to pass along your compliments to them. We hope to welcome you back soon!Sincerely, James DillerGeneral Manager
par un voyageur
Publié le 24 oct. 2024 sur Expedia
It was old and unclean
Commentaires de Gestion de l’hôtel
24 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Lora,Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. Cleanliness and comfort are top priorities for us, and we appreciate you bringing these issues to our attention. Your comments will help us address the areas needing improvement. We hope you’ll consider giving us another chance in the future so we can provide you with a better stay. Thank you for sharing your thoughts with us.Sincerely, James DillerGeneral ManagerEndeavor HotelsE: JDiller@EndeavorHotels.com
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Lee,Thank you for the fantastic rating of 10/10! We’re absolutely thrilled to hear that you had such an exceptional experience. Your satisfaction means the world to us, and we appreciate you taking the time to share your positive feedback. If there’s anything specific that you loved or any highlights from your stay, we’d love to hear about them! We look forward to welcoming you back soon for another amazing experience!Sincerely, James DillerGeneral Manager
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Kris,Thank you for staying with us. We hope that you enjoyed your stay and found our service satisfactory, as evidenced by the four stars given to us. If not, please let us know so that we can improve in the future.Sincerely, James DillerGeneral Manager
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Huge crack in window, on-going trouble with door opening, no offer to change rooms,MUCH deferred maintenance throughout property. Would not recommend.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Kathleen,Thank you for sharing your concerns with us. We sincerely apologize for the issues you experienced during your stay, including the cracked window and door difficulties. It’s disappointing to hear that we fell short of your expectations and that we didn’t address your room change request. Your feedback about the deferred maintenance is invaluable, and we will ensure it is shared with our management team for immediate attention. We hope you’ll consider giving us another chance in the future to provide a better experience.Sincerely, James DillerGeneral Manager
