Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,0 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your 10-star review is greatly appreciated. Our Team takes pride in ratings like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
par un voyageur
Publié le 1 févr. 2024 sur Expedia
En global sa aller mais asser bruyant pas de chaise dans la chambre et petite déjeuner dans un sac a emporter et manger dans la chambre pas d'accès a la salle prévu a cette effet
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
par un voyageur de New Braunfels
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Daniel,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Thaks
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
They did not have breakfast set up
Only provided a brown bag with what assumed was breakfast type food
I didn't bother to get it.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Paula,Thank you for your feedback. We apologize for any confusion regarding breakfast. We offer a go-to breakfast option, which is detailed on our website. We appreciate your understanding and hope to provide a better experience on your next visit!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Juan,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Better Than Expected
Publié le 30 sept. 2024 sur HotelsBetter than I expected. Room 138 was freshly Painted with newer furniture. The king bed was comfortable. Spectrum cable TV with a lot of sports-related content.
The "take and go" breakfast was decidedly limited, a bottle of Sunny D and a package of muffins, but combined with some decidedly instant coffee, it was a thing.
Is it a dive? Of course, it is a dive, all "best value inns" are salvage operations for bankrupt motels. But this is trying hard. It is okay, you can stay here.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Michael,Thank you for your honest feedback! We're glad to hear you found your room comfortable and enjoyed the fresh updates. We understand that our grab-and-go breakfast options may be limited, and we appreciate your understanding of our efforts to improve. Your perspective helps us continue to enhance the guest experience, and we hope to welcome you back in the future!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Had a comfortable and pleasant stay
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We can't thank you enough for rating our hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
I ordered a room for 1 without pets and got surprised with 5 cockroaches that the staff was trying to say were crickets… spend a total of 3 hours in the room for a 2 days stay and was welcomed every time I returned by the uninvited crawlers in room.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We regret that you had an unpleasant experience at our property. We get the property disinfected and use anti-pest agencies regularly. We have relayed your concerns to the management for an immediate resolution. We hope you have a better stay next time.
