Note fondée sur 294 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Excellent place to stay!
Commentaires de Gestion de l’hôtel
22 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Isabelle,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your experience, and we hope you return the next time you visit Austin.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Muy padre el concepto, los departamentos muy agradables limpios y con todo lo que necesitas!!
Está a las afueras de downtown, aquí no vienen mencionados los fee que te cobran solamente cuando vas a llegar te los hacen saber y sino
Son alrededor de 150 dlls
Commentaires de Gestion de l’hôtel
23 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Araceli,On behalf of the Austin Condo Hotel team, thank you for staying with us and for your review! We are pleased to hear that you genuinely enjoyed your visit, and that you found your space to be clean and well-appointed. We hope to welcome you back the next time you are in Austin!
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Amazing view BUT: the place wasn't properly cleaned. Leaky and nasty toilet brush in both bathrooms, french fries and food stains on the balcony. Rest assured we shared that with the host prior to writing a review but got zero feedback. It was very confusing because prior to check in there were numerous texts, emails and reminders but after we shared our complaints: nothing! The view is amazing though and that was what we held on too.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Negar,Thank you for sharing your insights. It's regrettable to hear that cleanliness issues detracted from your experience, especially after all the communication leading up to your stay. While it’s encouraging to know that the view left a positive impression, the lack of follow-up regarding your concerns is disappointing and will be addressed with the team. Your feedback is invaluable for improving the overall guest experience, and efforts will be made to ensure better communication moving forward.
par un voyageur de Payson
Publié le 20 oct. 2024 sur Expedia
We enjoyed the beautiful views from our room. It was clean and the staff was friendly and helpful. Would stay again.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Dorothy,The views are beautiful, and we're glad they helped make your stay at Austin Condo Hotel memorable. It's also great to hear that you appreciated our attention to cleanliness and service. Should you be in the area again, please come back to see us.
par un voyageur de Lane Cove North
Publié le 20 oct. 2024 sur Expedia
Overall a great stay. The property’s decor was beautiful and it was really clean. Loved the kitchen amenities. The only thing is that there is no housekeeping at all and with the property named “hotel”, the expectation was that we would get some level of housekeeping during our 5-day stay. We arrived with quite a few bath towels and sheets inside of the dryer and we weren’t sure what to do with them, so we ended up being our own housekeeping and folding them up and putting them in the bathroom. (That said, there were clean towels in the bathroom and clean sheets on the bed. Perhaps, the cleaners forgot to take the extras out of the dryer.)
I did ask reception about housekeeping and they gave me a number to text to which I never got a reply to.
Other than that, the property is great! The pool is amazing and I do recommend for families.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Josephine,It was a pleasure hosting you at Austin Condo Hotel. We are delighted to learn our dedication to cleanliness, kitchen amenities, and pool were among the positive aspects of your stay with us. We apologize for the lack of housekeeping. Your feedback will be used to continually improve upon our guests' experience. If your travels bring you back this way, know that we would be very grateful for the opportunity to serve you again.
par un voyageur
Publié le 15 oct. 2024
If you are traveling to Austin, this is the place to stay! Quiet, clean, located downtown with walking distance to Rainey Street. After exploring the Austin area we could not wait to get back to our cozy condo. We upgraded to to the Comfort Condo which was decorated Texas style with a modern twist...worth every penny! Rooftop pool and lounge area makes you not want to leave, with a fireplace and relaxing music - don't forget to grab a coffee from the specialty bar downstairs and catch the sunrise on the rooftop area! Every area of this condo hotel was clean and everyone was very friendly. We would suggest valet for your vehicle...it's worth it! The guys working valet were so nice, opened my door for me everytime, and even had great suggestions for things to do in the area. Checkin and checkout process was so easy, and our deposit was returned to us by the next day after checkout. This will be our go to hotel anytime we are in Austin in the future!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Cheryl,It's an honor to receive your warm recommendation of Austin Condo Hotel! We're proud you enjoyed our clean, quiet, upscale accommodations, fantastic amenities, and friendly hospitality. It's also great that our downtown location made it easy to explore the area. Many thanks for your excellent review and we look forward to your next visit.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
par un voyageur de Miami
Publié le 3 oct. 2024 sur Expedia
First it's not a hotel, we got there early but we had to wait till exacly checking time, we were seen at the condo lobby resteraunt or lounge, we had electrical issues in the apartment but you cant call anyone and when you do noone answered, one of the bedrooms had broken bottol of shampoo, when I sent the email the next day noone responded to the email overal not a good experiance.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Oneida,It was a pleasure having you stay with us recently. However, we're very sorry about your disappointment with your experience. Please rest assured that we take all your comments seriously and will discuss them with our team. Input like yours is important, as it helps us ensure we're doing the best possible job for our valued guests. Thank you for reaching out, and we hope you enjoyed your time in Austin otherwise. We hope to regain your trust and provide you with a much better stay in the future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
We stayed here for a girls trip, it’s in a great location and the Austin condo staff were quick to answer all our questions. The condo room itself was really nice. We would totally stay here again.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Lindsey,Thank you so much for taking the time to share your thoughts with us. It was wonderful having you join us for your girl's trip, and we appreciate you mentioning our lovely accommodations, dedicated team, and the convenience our location affords our guests. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Stayed for business. 4 nights. Pool is great. Super simple to use and close to everything. Great weekend stay.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Veronica,Thank you for staying with us during your recent business trip and highlighting our refreshing pool and convenient location. It was a pleasure having you here, and we look forward to welcoming you back to Austin Condo Hotel for another outstanding stay in the future.
