Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent stay
Publié le 27 nov. 2024 sur HomeAwayHad a great experience staying in the Cottage deep inside the woods. Highly recommended
par un voyageur
Great stay
Publié le 14 nov. 2024 sur HomeAwayVery nice. Comfy
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur de Plainfield, Illinois
Wow! Super clean and Super fun!
Publié le 3 juin 2024 sur HomeAwayFamily and friends had a great long weekend stay! Don’t forget to hit up the beach club. Beautiful view plenty of space, all of the cooking amenities you could ask for.
par un voyageur
Publié le 13 mai 2024 sur Expedia
Property was very clean and comfortable. The deck was nice and spacious. We would definitely go again. Bill reached out before we got there to let me know about some work being done and made himself available for any other issues.
par un voyageur
Great but unfortunate!
Publié le 30 déc. 2023 sur HomeAwayHouse was great, just really disappointed. Listing showed two great pictures of a fireplace on the patio, except when we got there, we found out we could not use it. Emailed owner twice during stay, no response. Keypad for door entry turned off 10:35 am when check out is 11:00 am.
Overall great property would never stay with this owner again, just poorly managed and expectations not met.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par VrboOwner, Gestion de l’hôtel
I would like to mention a couple of things regarding this review. First is, the Traveller called me before leaving home and shared his dismay with learning from our correspondence emails they would not be able to use the fireplace because it is against our City Ordinance for STR Travellers to use them. This restriction is in writing in several of our emails once a reservation is made. So knowledge of this restriction was known before the Traveller’s arrival.
Secondly, regarding the key pad code, yes, we acknowledge the code turned off early-that is our fault. However, the date this happened was the Saturday of New Years and yes, we were not in front of our computers to see the two emails, however, our phone number is posted in a number of places in the property and in our correspondence emails. We carry our phones ALL the time and this issue could have been resolved immediately if the Traveller would have simply called. After this all transpired, the Traveller and I spoke on the phone and I asked why he didn’t just call me and their response was they didn’t want to bother me on the Holiday weekend. In summary I sincerely apologize for any acts of fault from the management side.
However, I also think the Traveller could have gone about things a little different also.
par un voyageur
Fabulous resort area and perfect size house
Publié le 6 déc. 2022 sur HomeAwayHouse is really an excellent rental. Beautiful space, views, outdoor porch and the resort area amenities are awesome. The fourth bedroom is outside above the garage and more cottage-y than the nice main house. The beds and linens need a refresh and more pillows for each bed would make it more comfortable.
par un voyageur
Awesome Escape for a Girls’ Trip
Publié le 6 oct. 2022 sur HomeAwayAwesome cottage and scenery! Everyone enjoyed it! The only issues was the parking bc that part of Texas is extremely hilly! Conveniently located around stores and restaurants.
par un voyageur
Scenic views relaxing weekend
Publié le 29 août 2022 sur HomeAwayThe property itself and the stay was amazing! The only drawback is the abundance of paperwork and hoops to jump through to use amenities. Its very clear there is an established HOA that may not be as accommodating for short-stay guest. There was also a burn ban in place that I was unaware of during the booking process, which didn't allow the use of the fire places in the entire area.
par un voyageur
Needs some upgrades, cleaning, and a new AC
Publié le 7 août 2022 sur HomeAwayWe loved staying at the Hollows. It’s a great vacation resort. If we return we probably will book a different unit. Our biggest complaint was the AC. The house could not get below 80, which made it very difficult to get some relief from the TX heat. In addition to the AC needing and upgrade the house needs a deep thorough cleaning (floors, windows, upholstery) and the appliances (from coffee maker to iron) need to upgraded. Many of the appliances are in need of replacement and are more than 20 years old.
