Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Hôtel assez vieux ! Bryant à proximité de l’autoroute , environnement extérieur pas terrible ! Vu le prix payé forcément pas de surprise ! Propre mais sans plus ! Petit déjeuner plutôt correct
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Alexandra,We appreciate you taking the time to share your feedback with us. We're glad to hear you found the cleanliness satisfactory and enjoyed the breakfast. For any future concerns, please don't hesitate to reach out to our management team directly for further assistance. Thank you for choosing to stay with us.
par un voyageur
Publié le 9 sept. 2021 sur Expedia
Il est très tranquille, il n’a pas de bruit
Commentaires de Gestion de l’hôtel
9 sept. 2021 par Manager, Gestion de l’hôtel
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Priya, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Kemario,We are electrified to hear that you had a wonderful stay with us! We appreciate you choosing our hotel and we hope to welcome you back soon for another excellent experience!
par un voyageur de Houston
Publié le 28 août 2024 sur Expedia
I liked:
very clean; there was a separate sink and nice couch inside the room. Furniture and amenities are well maintained.
I disliked:
Very slow internet service and bad breakfast menu [only pork sausage, scrambled egg and other minor items].
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Md Murad Hossai, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated the cleanliness of our hotel and found the room amenities to your liking. We have noted your comments regarding the internet service and breakfast options for future improvements.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Angela D,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
Love Austin
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Ted,We are delighted to hear that you loved your stay at our hotel in Austin. Your positive feedback is greatly appreciated, and we hope to welcome you back again soon for another wonderful experience!
par un voyageur
Publié le 6 août 2024 sur Expedia
Amplia la habitación.
No hacen bien el aseo de la habitación.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Rosa,Lamentamos escuchar que tuviste una experiencia insatisfactoria con el tamao y la limpieza de tu habitacin. Apreciamos tu retroalimentacin y la compartiremos con nuestro equipo para mejorar nuestros servicios. íEsperamos tener la oportunidad de brindarte una mejor experiencia en el futuro!
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Lupita,We are delighted to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Hard NO for me!
Publié le 5 août 2024 sur HotelsThe first room (119) was a hell to the no! The carpet reeked of musk and the tub was dirty! Got transferred to 120 (after having to go outside and get the desk clerk) which was a little better. The toilet seat was missing a screw, so you can imagine how frustrating it is to have the seat move on you. No ice…and to add insult to injury, we were told we could not have extra towels Saturday night! I went to front desk the next morning and was only given two large towels. Asked the room attendant for 4 face towels and she handed me two. I don’t know about most but I don’t use the same towel for my body as I do my face! Extra towels were also needed to stand on while showering. Stains on the bedding and 1999 gnats in the room. A hard no for me, I do NOT recommend. My boyfriend was born and raised in Houston, 5th Ward to be exact and even he had things to say…now that says a lot! Having an option to watch any type of streaming channel would have been a plus…tv’s extremely outdated.
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Katrice, We appreciate you taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations. We will address your concerns with the relevant departments for future improvements. Thank you for bringing these matters to our attention.
