Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Softball Tournament
Publié le 14 juill. 2024 sur HomeAwayWe came for a softball tournament. It was a good location as tournament was in Georgetown and Taylor. The house was clean and was perfect for our family of 4 and two dogs. Great backyard for our dogs to run and play in !! Definitely recommend this location.
par un voyageur
Great Family Home!
Publié le 3 juin 2024 sur HomeAwayMy family and I enjoyed this home. It was just what we needed to visit other family in town. Very clean and very responsive.
par un voyageur
House wasn't cleaned
Publié le 1 juin 2024 sur HomeAwayWe were staying at this house for a family graduation over the Memorial Weekend. This spacious house has a backyard and a big living room area. Fast internet and plenty of seating options.
But….
The house wasn’t cleaned properly. The floors were ok-ish, but there were dead flies on the floor. Some furniture has surprisingly thick levels of dust. Both showers were nasty. Not cleaned. The main shower had previous guests' hair and dirt all over. The second shower looks like it was used to collect bathmats for the floor, but the tub was still closed and had dirt all over it. It was awful. And the main thing of all. There was broken glass on the bottom of the dishwasher. We have little kids and toddler cups, etc, that need to be washed. That one freaked me out.
Upon arriving, there was a text to rate the cleanliness, and I did. I was asked about the issues and was told somebody would contact me to clean up and possibly resolve this. Nobody ever contacted me. The house stayed in this condition during our entire stay, which was several days.
Commentaires de Gestion de l’hôtel
16 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Raisa. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Very nice quite stay
Publié le 8 mai 2024 sur HomeAwayVery cozy
par un voyageur
In Town For An Outpatient Procedure
Publié le 17 févr. 2024 sur HomeAwayWonderful spacious, clean home. We were absolutely thrilled to find out upon arrival that the master is equipped with an adjustable bed-perfect when you're unable to sleep flat.
par un voyageur
Lovely home in Old Settlers
Publié le 27 janv. 2024 sur HomeAwayLoved hone and layout, emwell stocked kitchen, adustable master bed, great TV, internet fibmne nice all around. Only thing A/C and refrig a bit noisy
par un voyageur
Amazing
Publié le 20 nov. 2023 sur HomeAwayGreat property. Impressed with how well the kitchen was stocked. We prepared a Thanksgiving dinner and had everything we needed. The only problem was the secondary bedroom bed was broken and our guest used the couch instead. Lovely place and we had a wonderful time!
Commentaires de Gestion de l’hôtel
5 déc. 2023 par VrboOwner, Gestion de l’hôtel
Hi Suzanne. Thank you for your kind review. We are delighted that you liked our place. We apologize for the secondary bed issue. Our local team was made aware and will notify our homeowner so this can be addressed. It was a pleasure to host you. Please visit again soon.
par un voyageur
Needs some TLC....
Publié le 18 nov. 2023 sur HomeAwayWhy am I getting so many messages from both businesses? I already detailed the significant problems we noted that need to be corrected before anyone else stays at this house, including fixing the broken bed!
Please check with vrbo's review. We generally thought this was a nice house and don't want to give a harsh review, but trust that you will fix the bare wires coming through the wall in the living room; the dryer lint that needs to be vacuumed, the broken toilet paper holder, and improved directions for how to start the dishwasher (label the unlabeled wall switch).
Commentaires de Gestion de l’hôtel
3 déc. 2023 par VrboOwner, Gestion de l’hôtel
Joyce, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Nice home
Publié le 11 oct. 2023 sur HomeAwayWe had a great stay and would stay there again
par un voyageur
Days in Austin
Publié le 4 oct. 2023 sur HomeAwayGreat property. Good location. Every thing was nice
