Ratings based on 921 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Rockville
Posted Aug. 26, 2024 on Expedia
Comment from Hotel Management
Aug. 28, 2024 by CY/RI, Hotel Management
Thank you for leaving a review!
by A traveller
Great Stay
Posted Aug. 23, 2024 on HotelsFantastic
Comment from Hotel Management
Aug. 26, 2024 by CY/RI, Hotel Management
Thank you for your review! We are glad that you had a great stay. We hope to see you again next time you are in Austin.
by A traveller
Posted Aug. 19, 2024 on Expedia
Good service and facilities
Comment from Hotel Management
Aug. 20, 2024 by CY/RI, Hotel Management
Thank you so much for leaving a review! We are happy to hear that you enjoyed your stay and the hotel.
by A traveller from Harlingen
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by CY/RI, Hotel Management
Thank you for taking the time to leave a review!
by A traveller
Posted Aug. 18, 2024 on Expedia
Was very clean
Comment from Hotel Management
Aug. 20, 2024 by CY/RI, Hotel Management
Thank you for taking the time to leaving a review! We are glad that our cleanliness was up to your standards. We hope you choose to stay again on your next trip to Austin.
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by CY/RI, Hotel Management
Thank you for your review!
by A traveller
Awesome!
Posted Aug. 6, 2024 on HotelsLoved everything about this hotel. Rooms were clean and updated. Pool was empty except for us which was nice. Staff were amazing, especially the valets!
Comment from Hotel Management
Aug. 9, 2024 by CY/RI, Hotel Management
Thank you so much for taking the time to leave a review! We love to hear your feedback and share it with our team. We hope to see you back again soon!
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by CY/RI, Hotel Management
Thank you for leaving a review!
by A traveller
Posted Jul. 29, 2024 on Expedia
What I liked the most was the view from my room. That is about the nicest thing I can say about this property. This property does not do room cleaning service if you are planning to stay here for more than one night. Not sure if this is common in hotels in Austin but this was the first hotel I have stayed that does this. You have to call to request towels if you are planning to book for more than one night. The bath is dangerously slippery. 3 out of the 5 people that was in our group slipped in the tub while taking a shower. They should have something on the tub floor to prevent this from happening. Luckily we just had bruises and no one was seriously injured. The pullout couch is very uncomfortable so make sure you get beds in your room and NOT the pullout bed couch. For the amount of money I spend at this location on a suite, I would have been better off with an Airbnb.
Comment from Hotel Management
Aug. 9, 2024 by CY/RI, Hotel Management
Thank you for taking the time to leave your honest feedback. We are sorry to hear that your experience did not meet your expectations of the hotel. I have taken your comments about the shower and shared it with our engineering team in order to create a better guest experience.
by A traveller
Posted Jul. 29, 2024 on Expedia
The front desk employees where awesome!
Comment from Hotel Management
Aug. 9, 2024 by CY/RI, Hotel Management
Thank you for leaving a review! Our front desk will love to hear your comments. We hope to host you again soon.
