Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Hello Mark,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you as our guest during your time in Austin, and we hope you return soon.Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Wendy,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 27 sept. 2024 sur Expedia
One of the best hotels in Austin!
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Collin,Thank you for your kind words! We're thrilled to be considered one of the best hotels in Austin and can't wait to welcome you back for another fantastic stay!Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Great place to stay!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Monica,It was such a pleasure to welcome you to Embassy Suites by Hilton Austin Downtown South Congress, and we're thrilled you thoroughly enjoyed your stay. Thank you for your perfect rating, and we hope you return soon.Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Nouman,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Gilbert,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Loreen,We're glad you enjoyed your stay and appreciate the perfect rating. We look forward to welcoming you back in the near future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The worst customer service I have ever experienced
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Alexis,Thank you for your feedback. We're truly concerned that our customer service fell short of your expectations. Your experience is important to us, and we will address this with our team to ensure better service in the future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Azucena,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Regards,Embassy Suites by Hilton Downtown South Congress Management Team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Brook,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Regards,Embassy Suites by Hilton Downtown South Congress Management Team
