Note fondée sur 850 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2022 sur Expedia
When asking for electronic laptop cable nothing was available. I think that having some extra electronic is a must for business travelers.
Commentaires de Gestion de l’hôtel
19 déc. 2022 par Seth, AGM, Gestion de l’hôtel
I'm sorry you were disappointed. When hotels such as ours stock supplies to be borrowed by guests, they are rarely returned, and have to be replaced constantly. That is an additional operating expense that would necessitate us raising our rates. However, I will arrange with our Front Desk to have information readily available where guests can obtain replacements. Thank you for your comments.
par un voyageur
Publié le 26 août 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
26 août 2024 par Chris, Gestion de l’hôtel
Thank you for your kind review. We hope that you will stay with us again the next time you are in town!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Chris, Gestion de l’hôtel
Thank you for your kind review. We hope that you will stay with us again the next time you are in town!
par un voyageur
Hotel good / front desk not so much.
Publié le 19 août 2024 sur HotelsNo issue with the Hotel itself, but when Airline stranded me in Houston, I was told that if I didn't show up, they would charge my card for the full amount AND cancel my reservation.... so if I did show up the next day I would not have a room, and would have to pay separately to get a new room
Fortunately the airline got us another flight, and I was able to get there around 3 AM. with my reservation still intact. But that whole discussion made a very bad impression....
Commentaires de Gestion de l’hôtel
23 août 2024 par Marilyn, Gestion de l’hôtel
Hello!Thank you for sharing your comments. Unfortunately, if reservations are prepaid and not used on the day of the arrival, the reservation will run as a no show and still be charged. If you ever need to make changes to prepaid reservations, you need to make sure to contact the third-party company you booked with, in this case Expedia.We are sorry to hear you were not aware of these policies, but glad you were able to make it.
par un voyageur
Last weekend of summer get away.
Publié le 11 août 2024 sur HotelsFast and easy check in, Ronda was great and very polite, informative and very friendly as well. The ONLY negative was that while we were out in the evening with a dnd sign on the door someone did enter our room with us not being notified, we did return to a chair being in our room that wasnt there previously and being right behind the door so that when we opened the door it hit the chair. Luckily none of our personal belongings we disturbed and i did speak with management to let them know, she was wonderful to speak with and stated she would be handling it. Other than that everything else was perfect.
Commentaires de Gestion de l’hôtel
23 août 2024 par Marilyn, Gestion de l’hôtel
Stacey!Thank you for taking the time to give us your feedback. I will share your comments with Rhonda. We apologize for our houseman not respecting your DND; this has been addressed. We thank you for your feedback and hope to see you again during your next visit.Kindly,
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Fue una buena estancia
Commentaires de Gestion de l’hôtel
26 août 2024 par Chris, Gestion de l’hôtel
Gracias por tu amable reseña. ¡Esperamos que se quede con nosotros nuevamente la próxima vez que esté en la ciudad!
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Marilyn, Gestion de l’hôtel
Thank you for the great score!
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Chris, Gestion de l’hôtel
Thank you for your kind review. We hope that next time you stay with us, we can bring that 8 up to a 10!
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Chris, Gestion de l’hôtel
Thank you for your kind review. We hope that next time you stay with us, we can bring that 8 up to a 10!
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
26 août 2024 par Chris, Gestion de l’hôtel
Thank you for your kind review. We hope that you will stay with us again the next time you are in town!
